Job Description

Details

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Reference number

435567

Salary

47,895 - 62,699
London 50,748-62,699


National 47,895-58,519. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7
Level 2b

Contract type

Permanent

Business area

Digital, Data and Security Services Directorate

Type of role

Digital

Information Technology

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.



We offer a diverse range of flexible working career opportunities: roles that are stimulating and rewarding, where you can get involved in ground-breaking work. And it's important to us that we recruit from a wide range of professional and personal backgrounds.



Effective use of data and artificial intelligence (AI) are at the centre of our work to bring about a Net Zero energy supply. As the energy sector becomes more digitalised we have a key role to play in ensuring that this is underpinned with best practice and regulation.



As a Senior AI Engineer you'll be working in our dynamic and growing Data & AI team. It's a team that's cross-functional, diverse and knowledgeable. You'll accelerate data driven decision making, digital transformation, and enable AI and self-service analytics across Ofgem. You'll be responsible for designing, building and deploying data science & AI models to answer strategic business questions using modern data science technologies such as Python, Azure Machine Learning, Azure AI Services, Copilot Studio, and Power BI.



In this new role, working closely with the Head of Data Science & AI, you'll apply data science approaches and AI models across a wide range of energy market data and processes. You'll embed and launch Data Science & AI models to help inform strategic decisions - assessing current software, architecture and capabilities, sourcing and preparing strategic data sets. You'll also collaborate in the creation of Data Science & AI Best Practice and provide expertise to other Ofgem departments and external stakeholders. It's a role that requires an understanding of strategic business initiatives and analysis, data assets, AI Engineering and Data Science product development as well as being able to use data visualisation and storytelling techniques to share conclusions and advise on impacts.



It's essential that you can bring mathematical, statistical and analytical/research skills, as well as knowledge in the development of data science, machine learning, analytics or statistical data products, including a core data science language. Your professional expertise should be complemented by highly developed communication and presentation skills along with a methodical approach and a keen focus on quality.

Job description

Key Responsibilities

To support the team deliverables, that utilise your expertise to ensure successful outcomes across team members and collaborating teams

Design, develop, test, and deploy Agentic AI solutions using Microsoft Copilot Studio, Microsoft Azure AI Foundry, and Microsoft AI Services. Develop custom machine learning models, including fine-tunning large language models (LLMs) on Microsoft Azure ML Studio and Azure AI Foundry. Ensure AI solutions meet security, compliance, and governance requirements. Monitor solution performance, optimise workflows, and align AI solutions to business goals. Ensure high-quality delivery of responsible AI solutions. Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery. Develop AI proof-of-concepts and assist the business with evaluations to measure success and estimate value proposition.

Key Outputs and Deliverables

AI capability for Ofgem, which may include reusable AI tools and artefacts, such as, project templates, orchestration approaches and workflows to enable AI solutions effectively. Expertise on Microsoft Copilot Studio, Microsoft Azure AI Foundry, Microsoft Azure AI/ML Services, AI solution development lifecycle, best practices and ways of working. High-quality delivery of responsible AI projects for prioritised use-cases. AI proof-of-concepts applicable to Ofgem business processes, and estimation of value proposition. Technical documentation and training materials for Ofgem colleagues.

Person specification

Essential Criteria

Proven hands-on experience in Agentic AI development and automation using Microsoft Copilot Studio and Microsoft Azure AI Foundry.

(Lead criteria)

Understanding of data science concepts, AI / ML models, automation workflows, and agentic orchestration to enhance business processes.

(Lead criteria)

Familiarity with Microsoft Power Platform concepts, including Power Automate, Power Apps, and Dataverse.

(Lead criteria)

Able to achieve and maintain SC clearance, which includes residency in the UK for at least 3 of the last 5 years.

(Lead criteria)

Experience tunning LLMs on Microsoft Azure ML Studio / Azure AI Foundry and applying Generative AI and prompt engineering techniques. Strong understanding of AI governance, observability, and compliance frameworks. Proven ability to deliver secure, scalable, and responsible AI solutions. Microsoft certified: Azure AI Engineer, or equivalent experience.

Desirable Criteria

Software engineering experience. Knowledge of the Microsoft ecosystem, particularly M365, Power Platform, and Azure. Experience integrating Copilot Studio with Azure AI Foundry solutions. Cyber security awareness.

Behaviours

We'll assess you against these behaviours during the selection process:


Making Effective Decisions Working Together Managing a Quality Service

Benefits

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Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [

https://www.cifas.org.uk/fpn

].


Please note SC is required for this role, which includes residency in the UK for at least 3 of the last 5 years. Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Jamie Wright Email : recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.