Job Description

Band 7

Main area

Informatics Digital & Technology

Grade

Band 7

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-7503073-FM-SC

Site

Epsom and St Helier University Hospitals

Town

Epsom

Salary

53,751 - 60,651 Pa incl HCAS Outer pro rata

Salary period

Yearly

Closing

15/12/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

The Clinical Programme Team: The key system within the Trust for its electronic patient record is provided by Oracle Cerner Millennium. The department also supports other clinical applications and systems within its remit.

The role of the team is to build and support applications and clinical systems for the Trust, through the provision of a customer focused collaborative, responsive and clinically safe applications. You will be responsible for the build and support of Clinical Applications modules as defined and agreed within the remit of the post. Working together with Cerner, Cerner AMS, and other suppliers, provide application and operational support to ensure day to day delivery of the Trust electronic patient record.

You will provide a customer-focussed service of the highest quality and effectiveness which meets the needs of clinical/corporate services and is delivered in accordance with national guidance, trust Strategy, statutory legislation, and current best practice. This will entail working with clinical and operational staff at all levels; with suppliers, managing their turn-around for requests within your area of expertise; applying application design principles, both generic and specific to the application system, ensuring that the application meets the clinical and operational needs of the requestors and the Trust, with the patient in mind at all times.

Main duties of the job

+ You will assist the lead for the Trust in one or more specialist modules of the Trust EPR system application or other systems (such as Clinical Documentation, PAS, Order Comms, Critical Care, Digital Dictation/Correspondence etc), providing specialist subject matter expertise. + You will provide support to managers, providing them with evidence and advice to support recommendation.
+ You will work with the Clinical Applications Technical Team to monitor system performance of the applications, utilisation and to improve performance of the system and the support service and to ensure the application is tested to be clinically safe and complies with information governance principles.
+ You will advise, design, and support the development and use of safe processes for the use of applications within clinical services.
+ You will contribute to and support the development of an application design methodology and capability within the team. including requirements management, design, build, deploy, optimise and support, undertaking monitored support processes, with incident and problem management.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.



We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.



The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.





The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person specification

#

Qualifications

Essential criteria

Degree level education or experience Five years application build experience #

Experience

Essential criteria

Experience in transforming clinical workflow into functionality within applications Indepth knowledge of Cerner Millennium for build and support Experience of communicating complex issues to wide audience

Desirable criteria

Acute NHS experience #

Skills

Essential criteria

Good understanding of Clinical workflow Ability to diagnose complex requirements and formulate solutions

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E:

krft.askrecruitment@nhs.net

Your application

Please ensure your supporting statement clearly reflects the

job description

and

person specification

, as shortlisting will be based on these criteria.



Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of

3 years' employment and/or education history

, including

professional email addresses

(not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by

email or SMS

from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within

four weeks of the closing date

, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an

Enhanced Disclosure and Barring Service (DBS) check

will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.