Job Description

We're a housing association...that's the obvious way to label us and of course you're not wrong. But you might also think of us as a commercially successful, 232million turnover property business with 29% operating surplus, a portfolio of over 35,000 homes worth c.4billion, with a real focus on and dedication to providing quality services to the people living in them.



If you see us as the latter, we want you to join us as our Senior Asset Investment Manager (Retrofit) and lead the strategic delivery of retrofit projects, ensuring they are cost-effective, compliant, and sustainable. You will oversee a team of Contract Managers, drive energy efficiency improvements, and ensure that Midland Heart's property portfolio meets Band C by 2030.

You'll be responsible for:

Retrofit Strategy & Implementation - Overseeing a thorough assessment of properties to identify energy efficiency opportunities.



Project & Budget Management - Managing budgets, forecasts, and project timelines, ensuring all projects meet financial and sustainability targets.



Regulatory Compliance & Standards - Ensuring full compliance with PAS 2035, retrofit legislation, and grant funding requirements.



Stakeholder & Contractor Management - Leading collaboration with contractors, consultants, and tenants to deliver smooth project execution.



Performance & Technical Oversight - Identifying and resolving technical issues, ensuring high-quality outcomes that meet contract SLAs and KPIs.



Continuous Improvement & Innovation - Keeping up-to-date with emerging retrofit measures, funding streams, and sector best practices.



Out-of-Hours Support - Participating in the on-call/standby rota to ensure emergency response as required.



Our ideal candidate? Your CV and covering letter will highlight that you:



Hold a relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance related contract management.



Have proven experience of maintenance contract management in a commercial or residential setting.



Have experience and understanding of compliance legislation and strong knowledge of contract law.



Are an experienced people manager, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.



Midland Heart operates Smart Working practices, through which colleagues deliver services from the location their best delivered on any given day. The successful candidate should therefore expect to work from a Midland Heart site a minimum of 3 days per week, with the remainder worked remotely.



Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.



Interested? For a full Role Profile, please click 'Candidate Information' below. Applying is easy - simply register on our candidate portal and submit your CV and a mandatory Cover Letter.



Please note, suitable candidates will be invited to participate in an assessment shortly after applying. We reserve the right to halt recruitment activity should a suitable candidate be identified prior to the stated close date.



We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.



Please be advised that internally, this role is known as Senior Contract Manager.

Recruitment Agencies:

Midland Heart only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.