Job Description

The Asset Management and Specialist Financial Support team supports the Bank and our customers by ensuring that when financial difficulties result in the properties being repossessed or there are Law of Property Act Receivers appointed the best return on the asset is achieved. We are passionate about doing the right thing for our customers and ensure we keep them at the heart of all we do.
Please note this role is based in Chatham
What you will be doing?
In this role, you will be providing a high level of administrative support to the Asset Management and Specialist Financial Support team by managing Law of Property Act Receiver cases, property in possession cases, past maturity cases and shortfall cases.
Your responsibilities will include...

• Liaising with Asset Management companies, Law of Property Act (LPA) Receivers & solicitors from repossession/appointment to the completion of the sale ensuring the systems are updated
• Managing the shortfall portfolio including taking and making calls, producing letters, commencing legal action for recovery
• Ensuring monthly management information reports are prepared and distributed within agreed timeframes to appropriate recipients
• Providing administrative support for accounts in possession/LPA hands including preparing redemption statements and documents required by the solicitors and LPAs
• Processing invoices for payment and notify borrowers accordingly
• Supporting the Asset Managers and Senior Asset Managers where necessary

What's in it for you?
We offer a base salary dependent on experience of between 29,500 and 32,000 and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 15%
• 28 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Life Assurance (4x salary) plus Group Income Protection
• Access to Private Medical Insurance and Medical Cash Plan
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme

Please use this link to see the fantastic benefits available at OSB:
About us
At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'.
Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.
Do you have the skills?
We are looking for talented individuals who have the experience and knowledge set out below:

• Previous work experience working within Financial Services in a Financial support role
• Experience collating and producing MI
• Strong knowledge of legal structure affecting property and recovery

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
Next steps
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Still on the fence? Hear from our team or explore our process:
Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you!
Diversity, Equity & Inclusion
Not sure if you meet the spec? Let us decide.
Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally.
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.

Skills Required