Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
We are looking for a skilled and motivated Site Reliability Engineering (SRE) to join our team. As an SRE you will be responsible for ensuring the reliability, scalability and performance of our system and services. You will bridge the gap between development and operations, building tools and automation to improve system stability and developer opportunity.
Key responsibilities:
Collaborate with software and infrastructure teams to build reliable system
Develop nonfunctional features ensuring reliability in system
Implement monitoring, alerting and logging to ensure system health
Develop tools to automate operational tasks such as deployments, rollbacks and configurations
Perform root cause analysis and postmortems for incidents and outages
Participate in on-call rotation and respond to incidents
Participate in code reviews and technical discussions focused on system design.
Qualification:
Bachelor's degree in computer science, engineering or related field
4+ years of experience in software development, SRE, DevOps
Experience with cloud platforms (e.g AWS, Azure, GCP)
Experience with containerization
Experience with at least one programming language (e.g, Python, Go, Java )
Experience with monitoring tools (Prometheus, Grafana, ELK)
Knowledge of version control
Preferred qualification:
Experience with distributed system and microservice
Experience with incident management framework
Good to have:
Experience in AI OPs
Experience in Linux systems
Experience in Spark Hadoop architecture
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required