Job Description

Brewstone | Uplands

About us

BrewStone is a day and night venue that offers a unique woodfire-focused menu, craft beers, and cocktails, aiming to provide good quality, local products in a warm and welcoming atmosphere.

After opening in 2014 in the budding area of Uplands, Swansea, our intention to contribute to the re-development of the inner city is ongoing, where students, business people and locals cross paths.

We aim to perfect wood fire cuisine with our hand-stretched pizzas, craft cocktails worth chatting about and creating the ideal atmosphere for a get-together.

But don't just take our word for it, we welcome you to come and check it out for yourselves...

The Role

As a senior bar member of the team you will supervise and provide real-time feedback for the Bar team. You will play a key part in defining where the team's strengths and weaknesses lie and work with the management team to train and develop the team.

If you are looking to continue a career in hospitality, becoming a senior team member is the best place to start!

Responsibilities

Get involved in all extra training sessions Buddy up with the junior members of the team to teach and inspire Deal with customer complaints to ensure they are dealt with accordingly Assist the team with additional on-the-job training Check customers' identification and confirm it meets the legal drinking age Serve drinks to customer specification to customers in a friendly and helpful manner Stay guest focused and nurture an excellent guest experience Ensure all products are served according to specs Following correct bar operating procedures Advise customers on the best drink and food choices Deliver exceptional service at all times Defuse customer complaints and involve management when necessary Maintain the highest standards of personal hygiene; Adhere to strict cleanliness guidelines and health & safety procedures

Why work for CHG?

50% Discount in all venues on food and drink Discounted Gym membership through Hussle Ability to take extended leave Birthday bottle of spirit Christmas and Summer staff events Subsidised staff accommodation Excellent in-house training

About the Creative HG Privacy Policy

The Creative Hospitality Group collects personal information about people who come into contact with us for various reasons. This includes visitors to our website, customers, enquirers and people who may be interested in working with us. This Policy explains the types of personal information we hold and how that information is used.

Job Types: Full-time, Part-time

Pay: From 12.36 per hour

Expected hours: No less than 37 per week

Additional pay:

Tips
Benefits:

Additional leave Company events Company pension Discounted or free food Employee discount Health & wellbeing programme
Schedule:

Weekend availability
Experience:

customer Service: 1 year (preferred) Bartending: 1 year (required)
Work Location: In person