Job Description

About Us

We are a person-centred day service supporting adults with autism and learning disabilities to live connected, meaningful lives. Our compassionate team is committed to creating a safe, structured, and empowering environment for those we support--and we're now looking for a skilled

Business Administrator

to help keep everything running smoothly behind the scenes.

About the Role

This is a varied and rewarding role for a proactive and experienced administrator who can manage systems, stay organised, and handle sensitive communication with professionalism and care.

You will play a key role in the day-to-day operations of the service, including:

Onboarding new service users

: handling referrals, collecting key documents, liaising with families and support professionals

Taking incoming calls

: providing information, logging enquiries, and resolving queries with care and clarity

Booking additional days/sessions

for existing service users and maintaining accurate attendance records

Diary management

: scheduling meetings, staff appointments, assessments, and external visits

Finance Management:

Process, issue, and track

invoices

to clients/customers and manage incoming payments. Manage

accounts payable/receivable

, ensuring timely reconciliation and payment. Monitor and reconcile

petty cash

transactions and maintain accurate records. Prepare and present monthly, quarterly, and annual financial reports. Liaise with accountants for end-of-year accounts, audits, and compliance matters. Implement and maintain internal financial controls, policies, and procedures.

Note-taking and minute-writing

for staff meetings, service reviews, and key discussions

Using and managing our online software systems

for care management, compliance, and communication

Maintaining accurate records

and supporting regulatory compliance (e.g. CQC documentation)

General administration support

including emails, file management, ordering supplies, and supporting the leadership team

What We're Looking For

We're seeking a confident, capable administrator who thrives in a fast-paced, values-led environment. You'll need to be proactive, professional, and able to handle sensitive information with discretion.

Essential Skills & Experience:

Minimum

2 years' experience

in a similar administration role Strong financial experience Prior experience in

health, social care, or education settings

(preferred) Strong IT skills (Microsoft Office, Google Workspace, or similar software) Excellent

verbal and written communication skills

Proven ability to manage

calls, scheduling, and documentation

effectively Calm under pressure, with strong organisational and problem-solving skills A natural team player who can also take initiative and work independently Compassionate, inclusive, and committed to person-centred care

Why Join Us?

Be part of a warm, supportive team making a real impact Opportunity to work in a values-driven organisation with purpose
Job Types: Full-time, Part-time

Pay: 14.00-16.00 per hour

Expected hours: 30 per week

Benefits:

Casual dress Company pension Free parking On-site parking
Experience:

Business administrator: 2 years (required)
Language:

English (required)
Work Location: In person

Application deadline: 30/07/2025
Reference ID: Business Administrator