Job Description

As a Business Analyst within this team, you'll be instrumental in bridging the gap between business needs and technological solutions. You'll work closely with business stakeholders to understand their challenges and opportunities, gathering the necessary information to support clear business cases with quantifiable benefits. Your expertise will then be key in translating these into comprehensive functional and non-functional requirements. You'll also collaborate with the business to help them create appropriate user acceptance test scenarios, ensuring readiness for successful deployment. Join us in transforming Rentokil Initial's digital landscape and directly impacting our operational efficiency and growth.


Main Tasks:


As a Business Analyst in our Group IT Digital Products and AI team, you'll be a pivotal force in shaping and delivering innovative solutions that drive Rentokil Initial forward.


Your primary responsibilities will include:

Strategic Investigation & Opportunity Identification: Lead investigative work to pinpoint significant business opportunities and define effective new or improved business processes. Specify how these improvements can be realized through advancements in information systems, data management, operational practices, organizational structures, and equipment. High-Level Collaboration & Stakeholder Management: Collaborate extensively with senior client and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses. Ensure all stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives. Bridging Business & Technology: Leverage your business acumen to assess and advise on the practicality of different solution alternatives, skillfully integrating technical possibilities with operational realities. Take the lead in the detailed specification and modeling of recommended solutions, applying relevant resources, standards,

methods, and tools.

Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to

successful implementation.

Documentation & Agile Delivery: Eliciting, analysing, and documenting detailed functional and non-functional requirements. Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams. Analysing current and future state business processes, identifying gaps, and proposing optimisations. Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects. Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system

investigations and subsequent development work.

Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined,

prioritised, and ready for development.

Participating. actively in agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) to provide clarity and

Requirements

Has achieved proficiency in the Task of Business analysis Performs work activities covering technical, financial and quality aspects. Has excellent interpersonal skills and is fully experienced at dealing with clients/users. Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints. Probably educated to bachelor degree level or holds a relevant professional qualification. Has a comprehensive knowledge of relevant development life-cycles, and the environment in which they operate. Understands the interdependencies of business processes and information systems. Has achieved proficiency in the task of Requirements definition and management Is experienced in communicating with clients at all levels, singly and in groups. Possesses an extensive knowledge of business and business Skills and understands the significance of commercial constraints.

Benefits

Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.



We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything



Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.