Job Description

Job Categories: UX Designer


Job Type : Hybrid | Permanent | Remote


Job Location : Ebbsfleet, Kent, UK


Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart - and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields.

ROLE OBJECTIVE:

We are seeking a Senior Business Analyst within the User Centred Design Practice at Goaco. The senior business analyst will be an experienced practitioner who is able to work independently and at pace with a strong grasp of business analysis techniques and the ability to swiftly translate complex requirements into practical processes. They build user-centred practices in new teams and align business analysis activities with wider plans to inform service design and proposition.

RESPONSIBILITIES:

Collaborate with internal and external stakeholders to define needs, risks, and requirements through user stories and engagement activities. Researching and analysing how businesses operate - including people, processes, data, and technology. Obtaining and clearly documenting complex business and systems requirements (or user stories) Elicit, validate, prioritise, and document business requirements and translate them into functional, non-functional and technical requirements Engage with internal/external stakeholders through workshops and other methods of interaction to elicit business requirements aligned to business objectives Managing requirements across all project stages to ensure alignment with business goals. Identifying areas for improvement and helping design better ways of working. Produce high-quality artefacts--process maps, data flows, requirements, use cases--to support change readiness and strategic assurance. Produce refined User Stories & wireframes that validate the needs of the users, and clearly define acceptance criteria for development, QA & UAT Collaborate with technical architects to understand technology limitations and recommend development options to meet business needs Conduct impact assessments, contribute to business cases, and develop materials for governance and stakeholder engagement.

JOB SPECIFICATION

Lead the required implementation of identified business process re-engineering activities, providing information, and generating solutions as determined within the projects. Work to government digital service standards and assure business analyst quality on projects, through digital service assessments, both as an assessor and on projects being assessed. Collaborate with colleagues in the cross-government business analyst communities and contribute to the development of best practice and cross-government guidance. Collaborate with cross-functional teams, including delivery, product management, business analysis, software development to share research insights

EXPERIENCE REQUIRED:

An excellent understanding of Business Analysis concepts. Skilled in translating strategy and policy into operational and technical requirements. Strong command of business analysis methodologies--scoping, user stories, gap analysis, process mapping, and functional specs. Experienced in supporting system design, procurement, and implementation. Skilled in business process re-engineering, identifying improvements and innovative service delivery solutions. Solid understanding of public sector compliance (e.g. data protection, equality duties). Excellent communicator with the ability to simplify complexity for varied audiences. The ability to map, create and maintain detailed process flows using common software applications. Experience supporting business case development and cost/benefit analysis. Proficient in Jira, Visio, Excel and the full Microsoft Office suite. Understanding of user-centred design practices and know how to align your work to agile workflows across all stages of the development lifecycle. Working in an open, iterative and collaborative way in a multidisciplinary team. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence. You can appropriately manage the stakeholders you encounter within your work and know how to escalate issues and when to seek support in unblocking design work.

BENEFITS:

Competitive Salary:

Base salary commensurate with experience, plus performance-based incentives.

Career Progression:

Clear pathways for career development and progression within the company.

Training & Development:

Ongoing training and development opportunities to help you grow in your role.

Supportive Culture:

Join a collaborative, friendly, and ambitious team that values work-life balance and personal growth. *

28 days annual leave

, including bank holidays.