Job Description

Details

-----------

Reference number

426640

Salary

47,895 - 62,699
National 47895-58519, London 50748-62699


Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7
Level 2b

Contract type

Permanent

Business area

OFGEM - Retail

Type of role

Operational Delivery

Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

------------

Location About the job Benefits Things you need to know Apply and further information

Location

------------


Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London, especially welcoming applications from people based in Cardiff and Glasgow

About the job

-----------------

Job summary

Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.



We require the skills of a Senior Business Analyst to join the Markets Data Management Office to help deliver exciting data transformation initiatives and support ongoing critical business functions within Markets.



You will have an analytical mindset that allows you to understand business problems and recognise opportunities to deliver business improvements through better use of data. You will be fluent in discussing data ingestion and transformation with a wide variety of data users including analysis with policy professionals. You will be adept at conducting root cause analysis to get to the heart of any issue. You will be skilled at drawing out complex business needs through a variety of mediums and turning them into well-defined requirements for both technical and non-technical audiences.



You will be skilled in analysing IT system capabilities and can model technical requirements. You can work with other digital professionals to identify functionality gaps and assess the impact of software changes. You can formulate strong business cases using data driven insights to support your recommendations.

Job description

Key Responsibilities

Requirements elicitation, workshopping, interviewing, prototyping Business process modelling, analysing business needs, modelling system data Improving data maturity, gap analysis, embedding data improvement processes and data flow mapping Value mapping and benefits realisation management. Strategic analysis, internal and external environment analysis, root cause analysis Stakeholder analysis and management Delivery of user-centric business solutions with agile working

Key Outputs and Deliverables

Impact analysis of proposed work and prioritisation of work stack based on this. Comprehensive gap analyses based on assessment of existing business processes alongside detailed requirements for new processes Functional, non-functional, data and usability requirements and business rules, established with key business users. Requirements, modelled and documented with full traceability, and translated to work items in the required structure for development teams to take forward. Options appraisals where analysis of work-flow leads to multiple possible strategies for facilitating business processes. Clear definitions of change scope, with identification and prioritisation of new requirements or change requests as they are raised throughout project. Support of business users and the testing team during user acceptance testing and rollout. Quality assurance and maintenance of key requirements documents & specifications.

Person specification

Role Criteria

Essential

Extensive experience in eliciting accurate, high quality business requirements and agreeing new and effective data processes and solutions with business data users through interviews and workshops (LEAD)

Experience working with business data users (policy & analysis professionals) on data requirements, data maturity, data models, data governance & data analytics platforms. (LEAD)

Being the voice of the customer with experience in identifying opportunities and rationale for business performance improvement. Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

Desirable

Experience documenting AS-IS and TO BE business processes for data-related activities

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Changing and Improving Communicating and Influencing

Benefits

------------


Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

---------------------------

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.


You will then be asked to answer 3 Technical Questions evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within these answers how you meet each of the essential and desirable skills and capabilities.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.


Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers


The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

---------------------------------


This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

#

Job contact :

Name : Lucy Dowding Email : recruitment@ofgem.gov.uk
#

Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.