Job Description

Please note: Insurance experience is essential for this role. Applications without this will not be considered.

We're partnering with a leading global Insurtech that is transforming how Brokers, MGAs, and Carriers operate. With strong traction in the London Market and rapid global growth, this is an exciting time to join.

The Role

As a Senior Business Analyst, you'll play a pivotal client-facing role, shaping solutions that deliver real value. You'll bridge business needs and technical delivery -- engaging directly with customers, understanding their challenges, and translating requirements into actionable solutions. This is a hands-on role, ideal for someone who enjoys rolling up their sleeves to dive into detail while also building strong client relationships.

What You'll Be Doing

Acting as a Subject Matter Expert (SME) in insurance processes, particularly for Brokers and MGAs Leading and facilitating requirements workshops with clients and stakeholders Turning business goals into clear user stories, specifications, and process flows Partnering with product and delivery teams to design and implement effective solutions Supporting junior analysts as a mentor while ensuring project success Validating outcomes through testing and driving continuous process improvements

What We're Looking For

Strong experience as a Business Analyst within the insurance industry(Broker/MGA background preferred) Knowledge of policy lifecycle: quoting, underwriting, policy admin, and renewals Hands-on experience with insurance systems (Policy Admin, IBA, Claims, etc.) Proven ability to engage with clients, run workshops, and bridge business/technical discussions Experience working in Agile environments with tools such as Jira, Visio, and business process mapping

Nice to Have

Salesforce experience Familiarity with London Market insurance and bureau processing

The Package

Salary: 55,000 - 85,000 depending on experience

Hybrid: 2-3 days per week in London office

Opportunity to join a growing global insurtech, shaping the future of insurance technology

Job Types: Full-time, Permanent

Pay: 60,000.00-85,000.00 per year

Ability to commute/relocate:

London EC3A 3DE: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London EC3A 3DE