Job Description

PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES
We areseeking a highly motivated and proactive Senior Business Analyst to join our team and support DHCW's migration to the Cloud.
In this role, you will deliver comprehensive analysis and provide strategic recommendations to key partners and stakeholders. Your excellent communication and organisational skills will ensure that the transition to the Cloud aligns with stakeholder expectations and broader organisational objectives.
You will be responsible for presenting complex technical concepts in a clear manner, as well as efficiently managing, tracking, and communicating the anticipated benefits of the initiative.
Main duties of the job
Leading business analysis activities for Cloud migration, underpinned by a solid understanding of DHCW strategies.
Applying DHCW's Benefits Realisation Framework to plan, manage, and monitor the benefits of Cloud migration.
Reviewing business processes to identify and assess financial, operational, and technological risks.
Managing stakeholder relationships with effective communication and influencing skills.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Details
Date posted
07 November 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
48,527 to 55,532 a year per annum
Contract
Secondment
Working pattern
Full-time, Flexible working
Reference number
025-AC261-1025
Job locations
Hybrid Working - Ty Glan yr Afon
Cardiff
CF11 9AD
Job description
Job responsibilities
Identifies and evaluates optimal delivery methods and processes, with a focus on measurable outcomes and continuous improvement
Guides teams in visualising goals, managing workflows, and aligning efforts with MVP, priorities, and defined scope
Leads complex modelling of systems, data, and processes across varied project and programme scales, ensuring change impacts are well-managed
Conducts thorough analysis of existing business processes and policies, recommending and justifying strategic changes across multiple sectors, including healthcare
Actively contributes to the business analysis community of practicesharing insights, developing best practices, and fostering collaboration
Mentors and coaches fellow business analysts on selecting and applying appropriate methodologies, tools, and techniques
Supports development of the business analyst learning pathway, enhancing knowledge and skills across the community
Engages in ongoing research into emerging business analysis tools and methodologies, promoting efficient, innovative, and effective practice Job description
Job responsibilities
Identifies and evaluates optimal delivery methods and processes, with a focus on measurable outcomes and continuous improvement
Guides teams in visualising goals, managing workflows, and aligning efforts with MVP, priorities, and defined scope
Leads complex modelling of systems, data, and processes across varied project and programme scales, ensuring change impacts are well-managed
Conducts thorough analysis of existing business processes and policies, recommending and justifying strategic changes across multiple sectors, including healthcare
Actively contributes to the business analysis community of practicesharing insights, developing best practices, and fostering collaboration
Mentors and coaches fellow business analysts on selecting and applying appropriate methodologies, tools, and techniques
Supports development of the business analyst learning pathway, enhancing knowledge and skills across the community
Engages in ongoing research into emerging business analysis tools and methodologies, promoting efficient, innovative, and effective practice
Person Specification
Qualifications
Essential

• Educated to Masters level (or equivalent qualification / experience)
• Practitioner of Agile working with multi-disciplinary teams.

Desirable

• Understanding and knowledge of health service terminology and information requirements

Experience
Essential

• Experience of applying a variety of analytical techniques to highly complex information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements.
• Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application.
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.

Desirable

• Experience of benefits management and realisation.
• Demonstrable evidence of being able to produce detailed designs and document using required standards, methods and tools, including prototyping tools where appropriate.

Skills and Attributes
Desirable

• Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh

Person Specification
Qualifications
Essential

• Educated to Masters level (or equivalent qualification / experience)
• Practitioner of Agile working with multi-disciplinary teams.

Desirable

• Understanding and knowledge of health service terminology and information requirements

Experience
Essential

• Experience of applying a variety of analytical techniques to highly complex information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements.
• Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application.
• Highly experienced in influencing and negotiation skills including critical questioning and innovative thinking.

Desirable

• Experience of benefits management and realisation.
• Demonstrable evidence of being able to produce detailed designs and document using required standards, methods and tools, including prototyping tools where appropriate.

Skills and Attributes
Desirable

• Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh

Skills Required