Job Description

Music is Universal
Its the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Senior Business Analyst
The A Side: A Day in The Life
The Senior Business Analyst is a liaison between our business and development teams, driving software products to success by recognising strategic need and tactical goals. Managing the expectations of our stakeholders across multiple teams is essential with a solution-oriented mindset. A Senior Business Analyst will understand the needs of the business and convert those expectations, utilising extensive domain knowledge, into a clear solution for both end users and development teams within a big data environment, playing an essential role for collaborative and successful products.
The B Side: Skills & Experience
Be Technical
Document and agree requirements with end users
Form concise and detailed documentation, ensuring it is delivered to the development team in an appropriate form utilising all of the following techniques to support the software development lifecycle:
User stories
Process maps
Design wireframes
Orchestrate the creation of tickets, refine tickets through estimation with the team and sprint management, utilising scrum master principles
Define User Acceptance test plans
Adopt role of Product Owner in an Agile Methodology, leading the technical team and undertaking technical analysis with the business
Create business models incorporating process and data modelling
Develop a sound knowledge of the business domain whilst building an understanding of key dependencies on systems both up and downstream
Assist our programme managers in overall project management & delivery
Be a passionate advocate of the product vision
Contribute to effective presentations and workshops with key business stakeholders
Be Collaborative
Build positive relationships with business stakeholders and development teams by understanding challenges and proposing innovative solutions
Facilitate regular meetings with stakeholders to gather requirements, update them on progress and addressing concerns from the development team and other business users
Communicate project status to executive level business leaders and development team members throughout the course of a project
Manage prioritisation of the product backlog to be continually aligned to business value
Acquire subject matter expertise and provide thought leadership in our products and processes, to drive excellence in the end product
Experience working with UX design teams
Person Specification
Necessary
You will have a strong track record across the full lifecycle of projects, proving the ability to communicate with business stakeholders, understand business pain points, translate requirements into solutions, and transfer knowledge to an Agile project team for multiple IT products
Strong back-end skills, including solid experience in writing SQL queries and analysing data
End to end experience of the product and software lifecycles
Experience of project management/product ownership
Demonstrable evidence of analysing and documenting complex business processes / process mapping and managing with stakeholders
Proven track record working as a Senior Business Analyst/ Business Analyst
Help design solutions to problems using wireframes and other techniques Work with the development team (local & offshore) to ensure on-time delivery
A proven track record in Software Development
Proven experience interacting directly with end users
Results orientated with exceptional communication and interpersonal skills
Total and certified understanding of Agile project methodology
Ability to break solutions down into sprints working in an Agile project methodology
Experienced in defining Epics and User Stories
Strong understanding of key technologies and limitations
Able to command respect with Senior Business Managers
Ability to drive coherent product development
Business focused
Self-starter, strong initiative & leadership
Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools
Desirable
Experience of a complex, back-end heavy or financial project
Good understanding of the Music Publishing or Record Company business
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The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category: Business Strategy & Operations '