Job Description

Internal role information

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SBU - HMRC Agile Delivery

Global grade - B, C & D

Location - Telford & Worthing

About the job you're considering

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You will be part of a growing, client-centric practice shaping the future of public service delivery, in a role offering a clear path to leadership.

To support the growth of this modern, high-impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co-create with clients.

You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client-facing environments and further develop our business.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including:

identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

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Lead both face to face and virtual client workshops, managing stakeholders with differing priorities to reach agreed requirements

Take an evidence-based approach, i.e. using data to inform, and where necessary constructively challenge, decisions, ensuring that the right outcome is reached.

Work with ambiguity, bringing clarity and cutting through complexity.

Work closely with Solution Architects, Product Managers, User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end-to-end solution which meets clients' requirements.

Understand industry trends, look for new opportunities for work within your projects, contribute to bid proposals and drive innovation which will increase client value e.g., use of Generative AI to enhance business processes.

Take responsibility for leading Business Analysis on complex projects, often in high pressure situations, role modelling professional behaviours to colleagues.

Have people management responsibilities, driving improvements across the BA profession, actively supporting the development and career progression of other BAs

Your skills and experience

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Working on user-centred product or service development projects.

Working in a technical environment. Comfortable working closely with solution architects and other technical subject matter experts supporting technical requirements.

Identifying and developing business opportunities with clients.

Supporting and developing other BAs through activities such as people management and mentoring

Working on projects in the Public Sector or other legislative driven sectors such Utilities, Energy or Pharmaceutical

Incorporating a sustainability mindset into solutions

And the ability to:

Influence strategy and leadership direction within complex engagements

Become a domain expert in the field in which you are working

Understand the architecture and the technologies being used to deliver a solution.

Work with low level detail, as well as holistically, driving the strategy and seeing the bigger picture.

Build collaborative stakeholder relationships with a range of colleagues and clients up to the most senior level.

Become a trusted advisor to our clients, providing coaching where necessary.

BCS Business Analysis certification would be desirable.

Your security clearance

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To be successfully appointed to this role, it is a requirement be eligible for Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does "Get the Future You Want" mean for you

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You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Why you should consider Capgemini

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Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

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Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of EUR22.1 billion.