Job Description

Business Analyst / Change Manager

required near

Maidstone in Kent

paying upto

60k

+ Discretionary performance linked Annual Bonus to

lead the IT Change Management team consisting of Business and Test Analysts

, it is a

Hybrid role

, 4 days in the office after probation. Along with strong demonstrable Change Management experience they require knowledge is Azure DevOps of Click Up and SQL with an understanding of C# and Classic ASP would be beneficial.

We need someone who can take user stories and convert them to functional documentation. Must have excellent documentation skills, and able to spin many plates/projects at time and have excellent communication skills

Near Maidstone, Kent | Up to 60k + Annual Performance Bonus | Hybrid - 4 Days in Office After Probation

Are you a strategic thinker with a passion for change management and system design?

Join a successful, fast-growing company near Maidstone as their

Business Analyst / Change Manager

you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.

This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.

Your Mission

Own the

system roadmap

- plan improvements and keep pace with strategic goals Manage and deliver

change projects

from concept to implementation Lead and mentor a team of

Business and Test Analysts

, setting clear goals and fostering collaboration Drive process improvement, documentation, and risk mitigation Translate business requirements into

technical design documents

and clear project artefacts Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities Champion

change control

, managing the full lifecycle from idea to implementation Conduct

out-of-hours testing

once per week

What You'll Be Doing

Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides Facilitate workshops to elicit requirements and align stakeholders Support continuous improvement using Agile, Waterfall, or Kanban methodologies Communicate clearly and confidently across all levels of the business Ensure technical designs and solutions are robust, scalable, and user-focused

What You'll Bring

Essential Experience & Skills:

Strong background in

Change Management

and systems/process design Demonstrable experience managing

end-to-end software development lifecycle

Proven leadership and

team management

skills Comfortable using tools like

Azure DevOps

,

ClickUp

,

SQL

, and Microsoft Office (Word, Excel, Visio, PowerPoint) Stakeholder engagement and facilitation skills Experience creating technical specifications and user stories Understanding of

Agile

,

Waterfall

, or

Kanban

methods

Desirable Know-How:

Knowledge of

C#

,

Classic ASP

, or

Java

Familiarity with software testing and QA processes

The Ideal Candidate Will Be...

Highly analytical and detail-oriented A confident communicator with a plain-English approach Adaptable, with a resilient mindset and strong problem-solving skills Organised, with the ability to juggle multiple projects and shifting priorities A supportive leader, committed to team development and collaboration Results-driven, tracking KPIs and proactively managing risks
Job Types: Full-time, Permanent

Pay: Up to 60,000.00 per year

Benefits:

Company pension
Work Location: Hybrid remote in Maidstone ME16 0AF

Reference ID: JO0000014140