Job Description

Details:

Company:

https://icotechservices.co.uk/

Job Title:

Business Development Manager

Reporting to:

CEO

What we do

We're iCoTech's, a small Microsoft Partner based in the heart of Cardiff. As a Microsoft Gold Partner, we help large organisations deliver change using Microsoft Power Platform. Our goal is to make Project Delivery smarter and more efficient through easy-to-scale technology. We use a unique accelerator approach, offering ready-made tools--called iCoRisk, iCoPlan, and iCoView that help our customers manage Projects, Risks, and Performance across their organisations more effectively.



We have customers across the world but predominantly here in the UK across the Public Sector, our Team is based across the UK with iCoHub (our office) being in Cardiff. We have strong relationships across our customer base and Microsoft, and we have a brilliant Marketing Team to work along side.

The Role

Are you a results-driven professional with a hunter mindset, ready for your next big challenge? We have an exciting opportunity for an experienced Business Development Manager to join our team. In this role, you'll target public sector accounts, driving business growth with industry-leading solutions.



As iCoTech's Business Development Manager, you'll thrive in a dynamic environment, confidently managing multiple sales engagements at once. You'll have an entrepreneurial mindset and a passion for building strong C-level relationships and lay a key role in driving our business forward.



You'll be a strategic and persuasive communicator, bringing a pragmatic, solutions-led approach to every conversation. By understanding client challenges and goals, you'll effectively demonstrate how iCoTech's Power Platform Accelerators can be tailored to meet their specific needs.



As our Business Development Manager, you'll thrive on using your critical and strategic thinking to identify and conceptualise the ideal solution for each client. Naturally curious and opportunity-driven, you're always looking for the next challenge and a chance to deliver value.



This role is broken down into 3 categories, in this we have defined these as:



Management Team Membership 10% New Business Sales 50% Existing Account Growth 30% Partnership Management 10%




There are other parts of the role, but the key areas are broken down as per the list above. The percentage split is a view of how much effort is allocated to each of the 3 categories in any given month.





Management Team Management (10% of the role)


This is a senior role with iCoTech's Operational Management Team, reporting directly to the CEO. Being accountable for new business sales across the business.



This role is to pick up the current Sales Methodology, implement it, refine it and improve it. Working to report on the weekly scorecard KPI's and own every element of sales across the business.



Working along side and closely with the Marketing Manager, for the Leads to Conversion process. But also working with the Delivery Manager for resource planning and availability of the Consulting Team.



Working with the CEO and the Delivery Squad to build out the expand strategy framework.



New Business Sales (50% of the role)



You will be responsible for receiving Marketing Qualified Leads from the Marketing Team, But also generating your own leads through your own channels. And then taking the Leads through to Opportunity through a pre-defined Sales Methodology, working closely with the Practice Manager and CEO to navigate through the Pre-Sales processes through to sale.



You will be responsible for setting appointments, booking Discovery meetings and working with the customer and procurement teams to effectively close strategic sales across some of the biggest and most diverse organisations in the world.



Existing Account Sales (30% of the role)



You will be responsible for growing your existing account base, working with the CEO and the Delivery Squad to do so.



Looking to sell additional accelerators into different departments across our customer base ensuring they receive Value@Pace.



Working with the team you will be accountable for driving existing contract renewals and expansions.



Partnership Management (10% of the role)



You will own the relationship between iCoTech and Microsoft, as we are a Microsoft Partner this is a critical factor to the success of this role.



Building the relationships with the various Microsoft Stakeholders, mapping accounts against MS account executives, and operating a strategic sales methodology to ensure we hit our Goals.

Key Points:

This is a diverse and exciting role for someone to take on, with processes and methodologies already in place we are looking for someone to come in take on these existing processes and then rapidly improve and refine them.



There are a few key points / requirements to mention below:



You will be given leads by Marketing, but you will also have to source your own leads directly, through your own channels. You will be expected to increase the conversion rates of new business sales, and decrease the time to buy averages. This is not initially a managerial role, as there is only one BDM in place currently. However, the view is that upon successful implementation of the Frameworks, this person would onboard 2-3 additional BDM's in the future. This is a consultative sales approach, you will need experience of selling Microsoft Business Solutions to customers to succeed in this role.

Required Experience:

Ideally as a Business Development Manager you will have the following experience:



Experience of B2B selling M365, products, solutions and services Minimum 10+ years successful experience in a sales environment Enthusiastic, competitive, and solutions-orientated with a strong work ethic, high levels of confidence and integrity Experience selling to the public & private sector Excellent stakeholder management skills Experience in solution selling tactics and strategic selling High level of data accuracy and experience with Dynamics CRM Experience of managing a long term pot of leads to generate new business appointments

Benefits Confirmation:

What you will get from us!



A competitive salary with commission Relaxed office environment Regular monthly socials Correct support and equipment to succeed within the business 25 days annual leave + Bank Holidays Paid day off for charity work * Mental health/Duvet Day