Job Description

Overview

We have an exciting opportunity to join the Business Intelligence Team as Senior Business Intelligence Analyst. We seek a driven individual with a passion for data and insight to join the team to support the delivery of analytical work and to ensure that existing and new Power BI dashboards align with ongoing corporate improvement programmes and priorities.

The BI team is a highly collaborative function, providing excellent opportunities to develop your skills across a range of analytical disciplines and service areas. Furthermore, this is an exciting time to join the team, as you will be part of implementing our new operating model, creating centres of excellence to improve the council-wide BI capability, and meeting the council\'s changing business and project needs.

This is a secondment/fixed-term contract until March 2024. There maybe possibility of a contract extension which would be subject to budget and approval, however, this cannot be guaranteed.

About us

This post is assigned to support the Deputy Chief Executive (DCE) & Resources Directorates, though you may also be involved in cross-cutting projects with other Directorates. The team supports high-profile functions including but not limited to Human Resources, Finance, Business Operations, Customer Service Centre, Asylum and Resettlement, Legal, Business Assurance, Communications & Policy, and Information Management. This role will primarily focus on helping the team develop and deliver automated reporting, drive evidence-based decision-making and build positive relationships with the key stakeholders we support.

About the role

You will develop high-quality business intelligence and insight from internal and external sources. You will work alongside services to deliver evidence-based decision-making and planning, drive continuous and sustained improvements in service delivery, and help improve and maintain high customer satisfaction.

You will build Power BI products and analyse complex information to provide valuable insight. You will identify and interpret organisational issues, trends and problems which may have a broad impact and use this to inform and support corporate decision-making.

You will have experience delivering corporate and project performance reporting, including quality assurance, process improvement and better automation using systems. You will find ways to ensure outturns and commentary are provided on time and to the necessary standards while also considering our customers\' challenges and pressures.

You will produce comprehensive reports, documentation, and recommendations, ensuring these are presented, disseminated, and regularly updated as required. You must evidence a continuous improvement mindset in all that you do and be solutions-focused and resourceful to deliver a fast-paced work programme. You will use your initiative to resolve customer queries and manage issues and potential risks within the area, escalating where unable to fix them. You will need to build good working relationships and communicate effectively with all stakeholders, ensuring they are engaged with activities relevant to them.

As part of your role, you will contribute to the development of others. This could be through sharing technical and procedural knowledge, skills, and experience, acting as a coach or mentor, or providing feedback.

Any-Desk:

As an \'any-desk\' worker, you\'ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

*subject to current Government Covid-19 Guidance

About you

You will have:

• Excellent ICT skills including the use of Microsoft applications as well as specialist systems. This should include experience of using Power BI (or similar) to integrate and visualise data, and intermediate/advanced Excel skills.
• Experience in data management and data analysis, knowledge of data and performance systems and confidence working with data. Experience analysing HR, Customer Service, or Information Management data would be advantageous.
• Excellent written and verbal communication skills and proven ability to explain technical or specialist information in a way in which a non-specialist can understand.
• Excellent planning and organisational skills, with proven ability to prioritise and coordinate workloads and monitor and evaluate work to ensure deadlines are achieved.
• Proven ability to cope with conflicting and changing demands through good time management and the ability to work under pressure.
• Proven ability to use initiative and judgement to research, analyse, identify, and resolve problems.
• The ability to lead initiatives to design and deliver improvements.
• You will be educated to degree level or equivalent standard and/or have a relevant professional qualification or experience.

Other information

Please see the attached job summary for further information on the role and person specification.

The team operates a hybrid approach where you should aim to come into the office 2 days per week. If greater flexibility is required based on your individual circumstances e.g., distance or caring arrangements, please discuss with your manager. Your office will be either of our Aylesbury locations and we operate an \'any desk\' policy where you can choose where you sit to enable teams and their customers to sit together for better collaboration.

Closing date: Sunday 24th September 2023

Shortlisting date: Monday 25th September 2023

Interview date: TBC

If you would like to have an informal conversation with the recruiting manager, please contact:

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• Unspent convictions and/or unspent conditional cautions only

For further information on how long it takes for convictions and conditional cautions to be spent, please refer to Nacro\'s on the Rehabilitation of Offenders Act.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

a fair and inclusive culture

• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that\'s why we\'re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it\'s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

The Deputy Chief Executive directorate is central to Buckinghamshire Council\'s journey to establish itself as one of the best councils in the country. With a clear focus on service improvement through transformation and a drive to build better relationships with the local community, the directorate is fast-paced; but extremely rewarding. Our teams are not only proactively delivering on projects and plans but also reacting to developing situations. If you are ambitious, innovative, and would relish the opportunity to influence change - a role within our service area could be your next career move.

The team includes exciting areas of work, including a brand new localities model - delivering 16 community boards across the county to make it easy for our residents to engage with us as we work together to plan for the future. Other teams include our Policy and Communications and Legal and Democratic Services teams - innovating the way we communicate with our colleagues, Members and the local community, and role-modelling best practice through policy, planning and legal services. If you think you can help us achieve our goals, and want to be a part of this exciting journey, we would love to hear from you!

We recognise and reward you

Hard work and success deserves recognition. That\'s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Caf\xc3\xa9s, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

Buckinghamshire Council