Job Description

Job Category: Officer
:
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
The role
Are you organised and take pride in your work?
Does the sound of making a difference for vulnerable adults in Lewisham appeal to you?
If yes, we have the perfect role for you!
Lewisham Adult Social Care is looking to recruit a permanent Senior Business Support Officer's to join our Business Support Team, and to help play a key role in achieving positive outcomes for vulnerable adults in our Borough.
About the team and role
As a member of Business Support you will be part of a busy administrative team working across Adult Social Care, carrying out a wide range of business processes to support internal and external customers. Working together to achieve our vision, to make our service as efficient and effective as possible.
What we're looking for:
A Senior Business Support Officer with experience in organisational tasks, multitasking, communication, and administrative support.
The role includes providing clerical and administrative support as needed, such as minute taking for designated meetings held virtually or in person.
Candidates should have knowledge of Adult Social Care services and demonstrate a commitment to supporting the workforce. The position requires working in a sensitive and confidential setting, which may involve exposure to difficult information regarding families and individuals. The work environment can be fast-paced, so the ability to think clearly and calmly is essential to maintain accurate systems and processes. Candidates need to prioritise changing workloads and proactively promote efficient working practices to meet service requirements and comply with statutory guidelines.
Additionally, effective communication skills are required for providing customer care to service users, internal staff, and external partner agencies. The role also expects candidates to use their initiative, adapt to change, and collaborate effectively within a team setting.
What's in it for you?
Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions

• Hybrid working - both in office and from home on a regular basis
• Minute taking - virtual and in person at various locations across the borough
• The job is subject to an basic DBS check

The recruitment process is anonymous and we don't accept CV's.
- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Kristal Boylan
(Business Support, ContrOCC & Improvement Manager)
Please click to view the and Person Specification
Salary
37,509-38,637 per annum (Scale 6)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at
The Council has a dedicated employment support service, , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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Skills Required