To provide a complete travel management solution for our clients in compliance with ATPI standards and brand expectations. Being accountable and have a good understanding for what is needed to manage our clients travel requirements ensuring we are delivering the best travel solution.
Key Responsibilities:
High quality standards
Ability to use own initiative and consider range of solutions to suit client requirements
Excellent communication skills, written and verbal
GDS experience essential, preferably Amadeus
Able to work under pressure and lead by example
Accuracy and ability to follow instruction
Managing agreed service levels
Proactive customer service at all time
Would suit someone who is self motivated, has a passion for customer satisfaction, teamwork and learning about our clients. Can remain calm in a pressured environment.
Minimum of three years experience working as a business travel consultant.
Job Types: Full-time, Permanent
Pay: From 25,000.00 per year
Additional pay:
Bonus scheme
Benefits:
Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Referral programme
Sick pay
Schedule:
8 hour shift
Monday to Friday
Education:
Certificate of Higher Education (preferred)
Experience:
corporate or energy business travel: 3 years (required)
UK Customer service: 3 years (required)
Language:
fluent english (required)
Work authorisation:
United Kingdom (required)
Work Location: In person