Job Description

The Commercial team are responsible for sourcing, developing and selling products that represent fantastic value for money, offer great quality, are innovative and sustainable. The commercial team are also responsible for trading ranges to optimise sales and profit and for developing strong relationships with our suppliers.You will be joining a talented team of Buyers, Merchandisers and Designers.

We recruit people from all types of backgrounds, who share our entrepreneurial, hands-on approach to work. We are committed to creating a fully inclusive environment that is representative of our customers and locations. We recognise the value and importance in inclusion and diversity and welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-divers

What you\'ll be doing

The Commercial Team environment is fast-paced and energetic. We are positive, ambitious, forward-looking and data driven. We have to take calculated risks, to keep growing market share. The goal of Commercial is to drive sales and profit for Dunelm through sourcing the best quality products, at the best prices, from sustainable and ethical sources. The Commercial Team encompasses Buying, Merchandising, Sourcing, Technical and Design. You will be a key member of the Commercial Team, accountable for executing the trading and sourcing strategy for your product department.

• Leading, coaching and upskilling a high performing buying team with a focus on growing talent and succession planning
• A highly strategic thinker who will co create, present, and deliver short and long term category strategy.
• Champions new product development and innovation working collaboratively with other key stakeholders. Challenges the status quo to make us unique in the market.
• Ensure there is a cohesive approach to Range Building across the category, overseeing option planning, products mix and price architecture always putting the customer first.
• Consistently reviews key trends, market research & data with the buying team to maximise opportunities, minimise and risk and support the team making changes to the strategy when needed.
• Able to identify underlying trends using key insight and data.
• Develop and drive new and existing long term commercial relationships within a global supply chain attending overseas trips when necessary.
• Research and identify opportunities for new partnerships/acquisitions across FOB, DTS and DTC Investigate new factories ensuring they are aligned with our technical and ethical standards.
• Highly skilled in negotiation and able to identify opportunities to tender product ranges to maximise profit and efficiencies within the supply chain.
• Support the team through managing existing supplier relationships, improving commercial terms for maximum cost benefit.
• Accountable for managing the budget, proposing trading actions to improve performance. End to end planning of the PLC margin to ensure exit planning is profitable.
• Oversees the promotional calendars and signs off new products ensuring great value and exciting product across all departments.
• Engaging the support of marketing, digital trading and stores ensure that strategic priorities are fully represented to drive sales and profit.
• Work alongside the Quality team to ensure that products are the correct specification. Where quality issues are identified, supporting the Quality team to resolve at pace, and minimising the cost to Dunelm. Working with the Quality team to improve our supply base, making it more ethical and sustainable and ensuring that Dunelm quality standards are met while holding suppliers to account.

What we\'ll look for in you

• A proven experience working in Buying.
• A real passion for homewares and the energy to constantly innovate and drive forward the product offer.
• A creative eye, able to develop new and innovative products working collaboratively with designers, technologists and suppliers.
• An entrepreneurial growth mindset with strong sense of accountability
• Strong attention to detail.
• Excellent communication skills
• Ability to lead others internally and externally, and influence at a senior level.
• A \xe2\x80\x9cget things done\xe2\x80\x9d mindset, knowing how to communicate the direction whilst delivering value quickly.
• Strong stakeholder communication skills, especially to senior and members of Dunelm and our suppliers - demonstrating a "stronger together" approach.
• Track record for successfully negotiating in complex negotiations.
• Strong organisation skills, with clear ability to be able to prioritise workload.
• Curiosity. Willing to listen and learn, being confident to make mistakes. Will ask for help when it\'s needed and recognise where others need guidance or support.

The following behaviours are some examples of how these values materialise for Senior Buyers at Dunelm:

• Customer First: Always starting with the customer, working backwards to create the best products and customer experience. Leading your team and coaching suppliers to adopt an ever more customer first approach.
• Team Working: Creating an inclusive work environment where everyone can thrive and feel safe to experiment and learn.
• Communicating: Building strong, long-term relationships within Dunelm and with our suppliers, working cross functionally, acting as lead for your department and deputising for senior management where required. Making time to actively connect, with and without an agenda, creating pathways for easy communication and sharing of information. Helping others to connect by removing barriers.
• Being curious, internally, and externally, continuously engaging with our suppliers, sourcing team and sourcing agents, Quality, Merchandising, Design, Sustainability, and other departments to gain knowledge and understanding. Using this knowledge to commercial advantage.
• Being Resourceful: Using data and latest research to acquire a deeper understanding of our customers and their experiences and using this data to inform forward thinking and planning.
• Taking Responsibility: Demonstrate in depth knowledge of the competition and markets, leveraging new opportunities, adding value in the supply chain, and removing cost, showing understanding of, and taking accountability for profit and loss.
• Making Decisions: Making timely and proactive decisions based on intuition, information, understanding risks and implications, knowing when we know enough.
• Innovating: Being an ambassador for new ideas, coming up with new initiatives and ways of doing things, to improve customer experience. Gaining buy in from stakeholders by building a compelling vision and identifying risk.
• Self Awareness: Stretching yourself, coaching your team to fulfil their potential and the colleagues you work with. Providing clear, simple, and succinct messages that engage others to support the delivery of your vision.

Dunelm