Job Description

Job Introduction

Are you an experienced and empathetic professional who excels at building relationships? Join our dedicated sales team as a Senior Care Advisor and make a real difference in the lives of individuals seeking compassionate, personalised care.

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About the Role

At Agincare, every call you take has the power to change lives. As a Senior Care Advisor, you'll be at the heart of our sales engine, the first voice families and professionals hear when they reach out for support. Your mission? To turn enquiries into clients by creating a smooth, reassuring, and commercially successful journey from first contact through to assessment and sale.

This is where compassion meets commercial drive. You'll combine empathy with sales acumen, making sure every client is matched with the right care service, whether it's Home Care, Live-in Care, or one of our Care Homes.

We're a hive of activity, and we're growing every single year. At Agincare, you're not just a number, you're someone who can really make a mark, shape projects, and become a recognised name in the company.

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What You'll Do

Own the journey

- convert enquiries into clients with confidence, handling every step from first contact to care service.

Drive sales performance

- act fast, maximise every opportunity, and consistently exceed your KPIs.

Deliver stand-out experiences

- combine warmth, professionalism, and empathy to support families when they need it most.

Collaborate to win

- work closely with Care Needs Assessors, Field Care Supervisors, and Coordinators to create seamless handovers.

Keep it sharp & compliant

- maintain accurate CRM records, contracts, risk assessments, and funding confirmations.

Problem-solve with impact

- act as a trusted contact for post-sale client queries, from invoicing to care delivery.

Be multi-skilled

- confidently sell across all our services: Home Care, Live-in Care, and Care Homes.

Shape the future

- contribute ideas, feed back to Sales & Marketing, and help refine campaigns to boost ROI.

Live our values

- embody Agincare's mission, vision, and values in every conversation.
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What We're Looking For

Proven background in sales, customer service, or care, with results to show. Excellent communication and relationship-building skills. Strong organisational and IT skills (CRM experience ideal). Positive, adaptable, self-motivated, and great under pressure. Full UK driving licence and access to a car (desirable).
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What We Offer

26,000-28,000 base DOE + commission Incentive schemes & competitions - win vouchers, holidays, and extra annual leave Access to National Health & Blue Light discount schemes Employee Assistance Programme for you and your family Clear career progression and professional development opportunities Be part of a family-owned business with over 35 years of success and 4,500 colleagues nationwide
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Why Agincare?

We're one of England's largest family-owned care providers, established in 1986. We're driven to grow and we do so every year. But while we're growing, we never lose sight of what matters: our people. At Agincare, you're not just part of a workforce your part of a family where your contribution is noticed, valued, and rewarded.Here, you'll find a career that gives you the tools to succeed, the platform to stand out, and the chance to be part of a company that builds winners.

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About Agincare

We're a family run business that's been caring and supporting people since 1986.


With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.


Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.


All of our care services are regulated by the Care Quality Commission (CQC).


Equal opportunities are important to us at Agincare and we welcome applications from all.