Job Description

Senior Care Assistant

Location:

Dudley, West Midlands

About Us

We are a compassionate, CQC-rated "Good" care home in Dudley, providing quality care and support for up to 35 elderly residents, many living with dementia. Our mission is to create a safe, respectful, and nurturing environment where residents feel truly at home -- and where our staff feel valued and empowered.

The Role

We're looking for a

strong, proactive Senior Care Assistant

who can take the lead in delivering exceptional care. This role is ideal for someone with excellent clinical awareness, sound judgment, and a calm, confident approach to leadership. You'll be the go-to person on shift -- coordinating care delivery, supporting staff, managing medication, and ensuring residents' needs are met with professionalism and compassion.

Key Responsibilities

Medication Management:

Confidently book in, administer, and order medication using

ATLAS eMAR

, ensuring full accuracy and compliance.

Clinical Documentation:

Create, review, and update

care plans

and

risk assessments

(including continence and falls assessments).

Referrals & Liaison:

Coordinate with

GPs, district nurses, pharmacists

, and other professionals to arrange assessments, referrals, and follow-ups.

Leadership:

Supervise and mentor care staff, providing guidance, feedback, and hands-on support to maintain high standards across the team.

Resident Care:

Deliver and oversee personal and emotional care, promoting dignity, choice, and independence at all times.

Challenging Behaviour:

Respond calmly and effectively to behavioural challenges, using de-escalation and person-centred strategies.

Record Keeping:

Maintain detailed records using

PCS

and other digital systems, ensuring compliance with company and CQC standards.

Team Coordination:

Lead handovers, delegate tasks efficiently, and ensure continuity and consistency of care throughout the shift.

About You

Proven experience as a

Senior Care Assistant

(minimum 1 year).

NVQ Level 2 in Health and Social Care

(Level 3 preferred or willingness to complete). Strong knowledge of medication procedures and clinical documentation. Confident communicator who can liaise effectively with healthcare professionals and families. Calm under pressure, highly organised, and "on the ball" when managing priorities. Skilled in using

ATLAS eMAR

and

PCS

(preferred). Genuine passion for dementia care and supporting older adults.

Working Hours

8am-8pm shifts

(full-time and part-time positions available) Rotational shifts, including some weekends

What We Offer

Competitive hourly rate (12.70 - 14.00, depending on experience) Enhanced pay on bank holidays Free training and opportunities for progression Company pension and wellbeing programme Free uniform and on-site parking 100 staff referral bonus

Our Values

We look for people who lead with

kindness, integrity, service, and ownership

-- team players who take pride in doing things properly and making a difference every day.

If you're an experienced Senior Carer who thrives in a busy, supportive environment and can lead by example, we'd love to hear from you.

Job Type: Full-time

Pay: 12.70-14.00 per hour

Benefits:

Company events Company pension Employee discount Health & wellbeing programme On-site parking Sick pay Store discount
Application question(s):

Can you prepare a care plan and carry out risk assessments? Have you used PCS? Are you comfortable administering medication?
Experience:

senior care: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person