Job Description

The Senior Caseworker role at St Giles Trust involves supporting disadvantaged adults in Kensington & Chelsea to improve employability and secure sustainable employment through peer-led services. The position requires significant experience, strong communication skills, and a commitment to diversity and inclusion. Applications close on 9th December 2025, with interviews on 17th December 2025.

Responsible to:

Team Manager

Responsible for:

Volunteer Peer Advisor

Hours:

Part Time, 21 hours per week (flexible hours)
Fixed term until 31/03/2026

Grade:

Band 3

Location:

Outreach and community hubs primarily in Kensington & Chelsea

Holiday:

30 days + bank and statutory holidays

(pro-rated if part time)

Salary:

18,000 (pro-rata), 30,000 Full time equivalent
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Tuesday 9th December 2025 at 9am
Interview Date: 17th December 2025




Please note this role requires Enhanced Adult DBS check
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everyone has the power to create meaningful change. Our mission is to empower people to overcome injustices for themselves, their families and their local communities. We achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


The Senior Caseworker will be part of the Skills and Employment Team delivering client facing services to residents of Kensington & Chelsea and other North London Boroughs at various outreach locations and community hubs.


You will provide support and activities for adults with complex needs who have been severely disadvantaged, to enable participants to develop improved employability skills and progress into sustainable employment.


Peer Circles offers a client-centred approach to meet individual requirements, while addressing wider barriers and issues as well as employability and readiness for employment. Peer advisors are central to the project and will be recruited from the participant group.

(1) Key Deliverables

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Empowering participants to set and pursue their goals through ongoing action planning, encouragement, and motivational support delivered individually and in groups. Leading the delivery of flexible services to individuals with complex needs to improve their employability skills and help them move into sustainable employment. Providing day-to-day supervision, support and guidance to the Volunteer Peer Advisor, allocating work and carrying out your own direct work with participants. Organising the promotion of the project, coordinating the recruitment and engagement of participants and ensuring each participant has a comprehensive initial assessment of their employment and wider needs. Completing risk assessments and safety plans in line with St Giles Safeguarding policies and procedures to ensure the safety of participants on the project. Developing excellent relationships with colleagues and local stakeholders and identifying wider local services that can provide support to participants. Recording all participant activities on the recording system and providing data and narrative reports for external and internal purposes. Ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Promoting sustainable working practices and reducing the environmental impact of St Giles work. Demonstrating an understanding of and commitment to St Giles values and to equality, diversity, and inclusion. Demonstrates a strong understanding of St Giles approach to employing and developing lived experience including how it is applied in line with our values.

(2) Person specification

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Please use the points outlined below to show how you meet the requirements of the role by addressing each of three person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.

Experience, Knowledge & Qualifications

Significant experience building positive outcomes with individuals facing multiple and complex challenges. Commitment to the concept and effectiveness of peer approaches. Proven ability to evaluate the needs of vulnerable individuals and implement person-centered interventions to meet those needs effectively. Demonstrated expertise in risk assessment, safety planning, and coaching colleagues to apply these practices successfully. Experience of developing successful inter-agency work, particularly with a view to working successfully with referring agencies to support the needs of participants. Experience of supervising and supporting volunteers to deliver positive outcomes for vulnerable people. The ability to use monitoring systems to record all aspects of the project activity including referrals, assessments, actions, outcomes and demonstrate achievement of targets. Strong written and verbal communication skills, including letter writing, advocacy, and proficient IT abilities. Ability to work collaboratively with managers and staff to set and deliver organisational goals, and to resolve conflicts of interest professionally. Sound knowledge of anti-discriminatory practices and their application within the workplace. Practical application of diversity awareness and unconscious bias in employment. Advice and guidance Level 3 or equivalent experience

Skills & Abilities

Ability to be a flexible and collaborative member of a team. Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived experience.

Personal Qualities

It is important to us to have kind, flexible, adaptable, and empathic individuals within the team. Therefore, your contribution to the organisation should be one that supports creating an inclusive and safe environment. You will consciously aim to use your position within the organisation for the enablement of others by creating a collaborative, empowering, respectful, and inspiring environment where people look forward to coming to work.


In addition, the success candidate will:

Have an interest in and commitment to the long-term success and development of St Giles Ability to be flexible and adaptable Act as a role model for the organisation with integrity and a demonstrable commitment to upholding professional standards Demonstrate passion and approach all work in an enthusiastic way

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1. Download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Tuesday, 9th December 2025 at 9.00am.

Application Form

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.