Job Description

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading global technology and service provider with supply chain at its core. Re nowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.


Learn more about us: https://corporate.jd.com/


We are looking for a Senior Category Insights Analyst to join our European business. This role will focus on analysing market dynamics, consumer trends, and category performance to inform commercial strategy and drive sustainable growth. Based in London, UK you will work closely with cross-functional teams to translate data into actionable insights and support decision-making across product, supply chain, and marketing.

Key Responsibilities

Monitor industry developments, competitor activity, and consumer behaviour to identify high-potential categories and growth opportunities. Build and maintain category models, including pricing, promotions, lifecycle management, and SKU mix. Analyse sales and customer data to review, iterate, and optimise category strategies. Partner with supply chain teams to assess vendor capabilities, logistics efficiency, and cost structures. Collaborate with marketing to design category-specific campaigns (seasonal, cross-border events, etc.). Provide insights to product teams to improve product detail pages, search ranking, and customer experience.

Requirements

Bachelor's degree or above in Marketing, Business, Economics, Statistics, or related field; international study or work experience is a plus. Strong experience in e-commerce, retail, or consulting, with a focus on business analysis, category management, or merchandising. Proficiency with analytical tools (Excel, SQL, Python, R), visualisation tools (Power BI, Tableau), and Google Analytics. Strong market insight with the ability to translate data into clear business recommendations. Excellent communication skills, with the ability to collaborate across teams in a fast-paced environment. Fluent English; German or French language skills are an advantage.

What We Offer

The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business. A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence. A competitive salary and benefits package, including health insurance, pension and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

?About JD.com?

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JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

?Our Global Business?

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We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.


Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

?"Joybuy" - Online Retail Business in Europe?

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Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, "Don't just buy, Joybuy," perfectly captures our mission to fulfill our customers' needs and provide a service that is easy and convenient, but also enjoyable and fun.