Job Description

Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
About the role
HL is at an exciting time of its evolution as the UK's leading wealth provider, the business has committed a significant investment in transforming the digital platforms, operational efficiency and improving the client journeys and product offerings. This will involve working with our existing and many new suppliers to drive change and innovation, where we are front and centre to deliver. Your personal impact will be working across the business areas to challenge the business to create the category plan and execute sourcing activities to capture value, then managing the suppliers to ensure the value is secured and new opportunities for costs saving or innovation are exploited.
The Senior Category Manager role entails full life cycle responsibilities for working within a supplier category from establishing the category plan, ensuring the business and technology road map alignment, market evaluation and negotiation, through to contract signature to establish the value. Then sustaining the value through on boarding the supplier and actively managing the suppliers through to a safe exit and off boarding.
What you'll be doing
As a Senior Category Manager at Hargreaves Lansdown, you will be responsible for Procurement activities supporting all areas of the defined business area. The role will support critical element of the business transformation, including the full supplier life cycle management from selection, commercial negotiation, contracting to in life supplier management for the assigned business area, owning the strategy and contact for your Procurement activities. A key part of the role is to deliver the sustainable savings target for the financial year, managing the risk, performance and governance for suppliers and ensuring that all activities align to our ESG plan.
The focus area for this role is Professional Services:
Category Management - establish and maintain category plans aligned with business and technology strategy to create commercial value, ensure resilience, risk, and meet technology road map and demand commitments.
Sourcing - building on the category plans, create and execute the sourcing strategy, lead on end-to-end sourcing activity; including market assessments, complex supplier negotiations and implement contract agreements. This role will negotiate the contract and support on-boarding the supplier through a robust due diligence process to ensure the supplier meets the HL standards and policies as well as delivering commercial value, ensuring the savings targets for P&L and strategic spend are met. Structuring the commercial agreements to ensure the contracts deliver through the contract term and protect HL post contract for price rises. Managing the protection of HL brand and driving value from any marketing or publicity throughout the contract term.
Supplier Management - establishing a robust governance framework to manage the relationship to deliver contract obligations of both parties. Measuring performance and risk, while ensuring commercial value and governance is delivered throughout the contract life cycle, protecting, and maximising the HL brand.
About you

• Experience working across the business working with senior stakeholders to build category plans, with the ability to establish credibility and drive costs savings, supplier resilience and deliver supplier governance to mitigate risk and deliver performance
• Excellent negotiation and problem-solving skills with experience in leading high value, complex
• Confident to challenge constructively the business areas with new ways of working, technology and processes to secure sustainable savings and value
• Comfortable in coaching and mentoring Contract Managers to ensure the level of commercial value is enhanced to secure greater value across the complete supplier life cycle
• Experience working in a technology business, knowledgeable of cloud, AI and automation technology, the benefits, constraint, risks, and issues, able to identify and mitigate through strategy and commercial negotiation
• Knowledge and credibility across various technologies, innovative by nature, inquisitive with the ability to confidently challenge and influence stakeholders
• Excellent negotiation and problem-solving skills with experience in leading high value, complex negotiations, including outsourcing and offshoring activities
• Knowledge of regulatory landscape in a Financial Services environment
• Understanding of EBA Guidelines on Outsourcing
• Good data analytics skills with the ability to understand financial, economic, risk and contractual data and to consolidate into easy-to-read documents and presentations.

Interview process
The interview process for this role will be a two stage interview consisting of technical competency questions and a presentation.
Working Schedule
The Senior Category Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 1-2 days a week is required in the office.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?

• Discretionary annual bonus* and annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday**
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and outpatient care
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

• dependant on role level

** only available to select during our annual benefits window, in November each year
?
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.

Skills Required