Job Description

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

Job role:

Senior Client Development Executive

Hours

:

Monday to Friday, 09:00 - 17:00 (35 hours per week) Happy to talk flexible working

Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2024 and so, we are happy to consider flexible working opportunities to help you balance your work and home life.

Team:

Client Development - Business Development & Marketing

Location:

Liverpool or Manchester

Benefits:

At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

Annual leave starting at 25 days Birthday privilege day and Christmas shutdown Holiday buy, sell and carryover scheme 2 charity volunteering or pro bono days Optional private medical insurance via BUPA Annual fitness allowance Flexible pension scheme ISA saving scheme and independent financial advice Electric or hybrid vehicle lease scheme Medicash EAP with access to counselling Enhanced family leave policies Access to 10 days fully subsidised emergency or back-up care per year Life assurance Group income protection Annual travel season ticket loan Hybrid working and dress for your day policy Bespoke training and development opportunities Financial contribution towards home working equipment

Role overview

Introduction to the role:
This is an integral role within an exciting and forward-thinking client development team. Reporting to the Senior Client Development Manager and working as part of the Business Development and Marketing team, the key aim of the Senior Client Development Executive is to support revenue growth through working alongside the team in i) the development and delivery of consistently high quality, business-winning tenders and ii) drive strategic client growth within the firm's existing client base.

This role will further develop your business development skills within a legal environment, offering career growth and opportunities for progression in respect of client development (including Bids, Key Account Management and Client Listening). You will be led and mentored by a team of experts in each of these fields, which includes a 12-month training programme to aid your career progression.

The Senior Client Development Executive will have the opportunity to gain experience of working on both existing client opportunities and new business bids and tenders. The

key responsibilities

across Bids, Key Account Management and Client Listening are as follows:

Bids

Delivering high quality technical content for pre-qualification and tender submissions across the firm. Developing bespoke client presentations and other pitch presentation proposals. Panel management, including ongoing application updates. Developing and maintaining a library of precedent text for tenders including capturing critical information to be utilised in future bids. Managing internal stakeholders throughout the tender process. Reviewing responses and proofreading. Taking responsibility for additional projects, as directed by the role's line manager.

Key account planning and client listening

Produce and maintain key client development tools including but not limited to account plans, client relationship maps and team sheets. Produce key quarterly client relationship summaries; this will involve working with a variety of different stakeholders. Support the team by proactively tracking key client news and industry trends. Work with the information desk to produce relevant client research packs Work with the client development team on the production of independent relationship review feedback themes; as well as maintaining the central record of activity undertaken. Work with the CRM team to ensure all key client data is regularly updated on Microsoft dynamics. Support with the internal communication of key client development announcements. Where appropriate support with the onboarding plans of key client wins. Support with the production of client KPI packs, this will involve liaising with the finance business partner team.

Other responsibilities

Support the Head of Client Development and Head of Bids to produce monthly Board/metrics documents and quarterly Client Executive reports. Project manage the organisation of team events and other activity (including weekly team meetings, training, CSR activity and team socials).

What are we looking for:

Important criteria:Desire to be key member of a high performing, collaborative and supportive team that strives to continuously add value to both its internal (lawyers) and external stakeholders (including significant key account clients across several different sectors). Exceptional stakeholder/project management/organisational skills. Adaptable and engaging communication style. Proven ability in writing excellent and winning bid and other content. Strong analytical skills - including the interpretation of data to identify key themes and trends. Advanced IT skills across a broad range of applications including MS Word, MS Excel and MS PowerPoint. Ability to deliver under pressure and meet deadlines, working with a proactive approach under own initiative. Flexibility in approach and a willingness to go the extra mile and work outside normal office hours, if required. Ability to always use own initiative with excellent attention to detail. Previous experience of working in a professional services organisation, ideally within a law firm.
It would be beneficial for you to have some of the following:APMP (Association for Proposal Management Professional) Foundation Certification or strong understanding of proposal best practice. Understanding of layout and graphics and knowledge of InDesign is advantageous.
If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way.

Equality, Diversity and Inclusion

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx.

Disability Support

We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at hrteam@hilldickinson.com should you require any adjustments to the application or interview process.

Values

Trust - Respect - Innovation - Collaboration At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.