Senior Client Services Partner

Birmingham, United Kingdom

Job Description


We're Hiring: Senior Client Services Partner
Office Based | Full-Time | 32,000 + KPI Bonus
Are you passionate about people and purpose? Do you thrive in a fast-paced environment where you can make a real difference? Join Pertemps Recruitment Partnership, a market leader with nearly 60 years of excellence in staffing solutions, as our new Senior Client Services Partner.
About the Role
A dual-impact role blending recruitment expertise with social value leadership. You'll drive seamless recruitment delivery while championing community engagement across public sector contracts.
Key Responsibilities

  • Lead end-to-end recruitment processes, ensuring top-tier service delivery.
  • Use innovative sourcing strategies to attract the best talent.
  • Build strong relationships with clients, candidates, and internal teams.
  • Provide expert support on onboarding, compliance, payroll, and employee welfare.
  • Analyse recruitment data to drive continuous improvement.
  • Act as a subject-matter expert and escalation point for workforce matters.
  • Deliver impactful Social Value plans aligned with client goals.
  • Build partnerships with community organisations and stakeholders.
  • Organise events, stakeholder visits, and engagement programmes.
  • Lead external communications including newsletters, PR, and social media.
What You'll Bring
  • Proven experience in recruitment and client service delivery.
  • A track record in social value or community engagement.
  • Strong stakeholder management and communication skills.
  • Analytical mindset with a passion for data-driven insights.
  • Project planning and performance monitoring experience.
  • A proactive, organised, and detail-oriented approach.
Qualifications
  • GCSEs or equivalent in English and Maths (Grade C+ desirable).
What We Offer
  • Excellent training and career development support.
  • Opportunity to gain industry-recognised qualifications (REC).
  • 21 days holiday (rising to 29 days with service) + bank holidays.
  • Access to Perkbox - national discounts with top retailers.
  • A supportive, people-first culture - we're proud to be an Investors in People accredited employer.
Why Pertemps?
We're not a faceless corporation - we're a people-powered business that's been named one of the Sunday Times Best 100 Companies to Work For 15 years in a row. Join us and be part of a team that values integrity, innovation, and impact.

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Job Detail

  • Job Id
    JD3393238
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £32000 per year
  • Employment Status
    Permanent
  • Job Location
    Birmingham, United Kingdom
  • Education
    Not mentioned