Job Description

Overview

We are seeking a highly organised and professional Senior Receptionist to join our team. This pivotal role requires a friendly and efficient individual who will be the first point of contact for our clients and visitors. The Senior Receptionist will manage a variety of administrative tasks, ensuring the smooth operation of our front desk while providing exceptional customer service.

Responsibilities

Greet and assist clients and visitors in a professional manner, ensuring a welcoming environment. Manage incoming calls with excellent phone etiquette, directing calls to the appropriate personnel. Maintain an organised reception and clinic, including managing cleaning schedules, ensuring the clinic space is kept functional etc. Perform data entry tasks accurately and efficiently, ensuring all information is up to date. Booking appointments and managing payments. Utilise Microsoft Office and booking platforms for various administrative tasks, including document preparation, creating invoices and communication. Handle clerical duties such as filing, photocopying, and maintaining office supplies inventory. Assist with bookkeeping tasks and monthly finances. Collaborate with other clinicians and health professionals to ensure seamless communication to support the clinic. Other administrative duties as required.

Requirements

Proven office experience with a strong background in administrative roles. Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong organisational skills with the ability to multitask effectively in a fast-paced environment with the ability to manage and prioritise multiple requests. Exceptional typing skills with attention to detail for accurate data entry. Ability to work with guidance and to know when initiative is needed. Demonstrated clerical experience with a focus on maintaining confidentiality and professionalism. Familiarity with booking platforms such as Acuity and Cliniko is advantageous but not essential. Strong interpersonal skills with the ability to communicate effectively at all levels. If you are a proactive individual who thrives in an administrative role and possesses the necessary skills, we encourage you to apply for this exciting opportunity as a Senior Administrator/Receptionist.
Job Types: Part-time, Permanent

Pay: 14.50 per hour

Expected hours: 18 per week

Language:

English (required)
Work Location: In person