Job Description

End Date

Monday 18 August 2025

Salary Range

76,194 - 89,640

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Summary

At Lloyds Banking Group, we've set a bold and public ambition: to become a Top 3 Life Insurance provider in the UK. Thanks to a focused strategy, customer-led innovation, and a strong performance culture, our Protection business has already delivered significant growth. We're now looking for a strategic, commercially-minded, and data-driven leader to help us accelerate even further.

Job title:

Senior Commercial Strategy Manager

Location:

Edinburgh

Salary

: 76,194 - 89,640

Hours:

Full time

Working Pattern:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

We're excited to offer an opportunity for a Senior Commercial Strategy Manager to join our Insurance office within Insurance, Pensions, and Investment (IP&I). You'll be at the heart of the Protection business, crafting strategy and driving commercial performance across channels, products and customer segments. Reporting to the Head of Commercial Strategy, this role involves critical thinking, commercial rigour, cross-functional leadership and team management.


You'll collaborate with key partner teams - including Finance, Marketing, Change, Pricing, and Propositions - to ensure delivery of growth plans and commercial targets. You'll also play a key role in identifying and challenging areas of inefficiency, cost leakage or process complexity - helping to optimise the Protection P&L and improve business performance.


You'll also deputise for the Head of Commercial Strategy at senior meetings and forums, gaining valuable exposure and shaping key decisions at the highest level.

What you'll be doing:

Lead and evolve the commercial strategy for Protection, aligned to LBG's ambition to become a Top 3 life insurer in the UK. Partner with Finance, Marketing, Change, Pricing, and Propositions teams to develop and deliver on growth and profitability targets. Use data and insight to monitor performance, uncover trends, and identify new opportunities. Take a lead role in reviewing costs, business processes, and prioritisation to ensure Protection operates efficiently and profitably. Build, mentor, and lead a small team of performance professionals - ensuring high-quality outputs and individual development. Constructively challenge partner teams where delivery is at risk or outcomes fall short of expectations. Shape and present compelling strategic narratives, board-level materials, and cases that influence senior team members. Deputise for the Head of Commercial Strategy at leadership meetings and strategic forums. Review market and regulatory trends, helping shape long-term strategic direction and ensure competitive advantage. Monitor, report, and communicate important data, encouraging a business-focused and hard-working environment.

Why Lloyds Banking Group

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too!

What you'll need:

Strong experience in commercial strategy, business planning, or transformation, ideally within financial services or insurance. Proven track record to lead and develop high-performing teams. Strong numerical, analytical, and financial competence - able to build and challenge cases, cost lines and efficiency assumptions. Ability to review and optimise costs and processes to improve P&L performance. Confident communicator and storyteller with experience making pitches to executive-level team members. Highly proactive and resourceful, with a can-do attitude and the resilience to navigate ambiguity and change. Comfortable with challenging conversations, holding others to account while maintaining a collaborative and respectful working environment. Skilled at working across matrixed environments and handling complex team member relationships.

It would also be useful if you had:

A strong understanding of Protection and/or life insurance markets

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.


We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.


We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15% An annual performance-related bonus. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies.

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear

from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.