Job Description

Contract type

Fixed term, 12 months

Location

Whittington with some flexibility for remote working

Hours

Part time (30 hours per week) with out of hours social media cover

Annual salary

D1 31,168.36 to D3 38,129.42 - pro rata for part time hours

Last day to apply

19/10/2025

The Senior Communications Officer reports into the Head of Marketing and Strategic Communications and is responsible for leading St Giles Hospice's communications in line with the overall organisational strategy. They will line manage the External Communications Coordinator and the Social Media and Digital Content Coordinator.

The Senior Communications Officer has responsibility for St Giles' internal and external communications. The role encompasses all functions across the hospice, including clinical services and income generation, and will focus on raising awareness and engagement, both locally and nationally, to:

Increase visibility and awareness of hospice services

Enhance stakeholder engagement

Strengthen media relationships for timely and accurate coverage

Amplify the hospice's voice on critical issues affecting the sector

Support income generation efforts

Working with the External Communications Coordinator, the Senior Communications Officer will lead on the creation and development of compelling and accessible external communications for a range of audiences, build trust in and commitment to St Giles Hospice and ensure St Giles' connects with its stakeholders. Senior Communications Officer will lead on the internal communications programme for both volunteers and staff at St Giles working closely with departments across the organisation, in particular the People and Organisational Development team, to plan and coordinate communications needs.

The Senior Communications Officer will work closely with, and deputise for the Senior Marketing Officer, to ensure a collaborative approach to the organisation's marketing and communications activity.

Qualifications

Desirable

Relevant communications, PR or media qualification/s

Knowledge and experience

Essential

Proven experience as a communications professional, or similar role, preferably within the third sector Experience of brand guardianship Knowledge and experience of photography and videography
Experience of working with a broad range of stakeholders

Experience of working with local and national journalists including broadcast and print

Knowledge of reporting and KPIs in a communications role
Desirable

Experience of line management within a Communications team or similar
Experience of working with service users to creatively and sensitively tell their story

A good understanding of the principles and practices of charity or not for profit organisations communications Experience of working in the third sector Experience of working in a busy Communications team
Experience of implementing strategic communications objectives

Values

Exhibits our hospice values and behaviours

Skills

Essential

Strong communication skills and storytelling abilities

Excellent interpersonal and relationship building skills

Ability to work both independently and as part of a team Good organisational, planning and time management skills Ability to work independently and lead a team
Desirable

Ability to handle sensitive situations

Resilience to the nature of hospice care

Personal Attributes

Empathetic

Team player

Able to work under pressure

Collaborative

Ambassador for St Giles Hospice

Other requirements

Valid driving licence

Eligibility to work in the UK

Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 31,168.36-38,129.42 per year

Expected hours: 30 per week

Benefits:

Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Life insurance On-site parking Sick pay
Ability to commute/relocate:

Lichfield, WS14 9LH: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: 471