Job Description

ISS
Contract Support
Location: London, N19 5NX
Hours of work: 40
Contract Type: Permanent
We are looking for a Contract Support to join our Hard FM team, providing essential administrative support to ensure smooth and efficient service delivery.
This varied role will include report writing, managing and chasing work orders, liaising with contractors, and keeping the client updated on task progress.

As Contract Support, you'll also support both the Compliance Manager and Additional Works Manager with their workload, making this a great opportunity to gain broad experience and develop your career.
With progression opportunities available, this role is ideal for someone organised, proactive, and looking to grow within a supportive team.
Key Responsibilities

• Produce weekly labour operating and daily/weekly hours reports.
• Support Hard FM and Compliance Managers with Track
• Record updates and tablet queries.
• Raise purchase orders and resolve IT issues, including ordering new equipment.
• Assist the helpdesk team and act as T&A champion for designated sites.
• Chase work orders and contractors, keeping clients updated on progress.
• Maintain accurate compliance tracking, reporting, and operational records.
• Provide comprehensive administrative and operational support to ensure smooth Hard FM delivery.

Professional and Personal Competencies/Qualifications

• Strong organisational, numeracy, and IT skills, including Microsoft Office.
• Excellent verbal and written communication across all levels.
• Proactive, flexible, and able to meet tight deadlines under pressure.
• High integrity, discretion, and commitment to delivering quality work.
• Collaborative team player with a focus on business compliance and process improvement.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
Please click on the following link for more information on this role:
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:
grammarly-desktop-integration data-grammarly-shadow-root="true"
/grammarly-desktop-integration