Job Description

The University's Finance team has an opportunity for a Senior Credit Controller within the Credit Management Team.


This is a busy team responsible for the timely collection of all student fees and any other student-related debt, and for invoicing and collection for non-student customers

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You will need to be customer-focussed, providing a high level of customer support to students, staff, and other customers. You will be proactive, using your initiative to achieve targeted results, while promoting student and customer goodwill. You will liaise with other university departments such as Admissions, Student Records and International Recruitment, to achieve the best outcome for the University.

What's in it for you?

Salary band range from 26,338 up to 29,959, with the annual incremental increases to the top of the salary band. Up to 34 days of leave per year (inclusive of bank holidays and University closure days) rising to 39 total days after 5 years' service Hybrid working arrangements with a minimum of 50% based in the office Full time or part time considered, with a minimum of 24 hours per week Flexible working within the Finance department's flexitime policy Attractive Local Government Pension Scheme Access to a range of benefits including our Staff Retail Benefits Scheme Wellbeing advice and support through our Employee Assistance Programme In-house training and development support A friendly, inclusive and supportive culture and work environment

Informal queries in relation to this vacancy are welcome and should be directed to Toni Jeynes, Revenue and Collections Manager, by emailing t.jeynes@worc.ac.uk