Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
We're on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.
We have an exciting opportunity for a Senior Credit Decisioning Analyst to join our Group Risk team where you will design, develop and test changes to the automated credit strategy decision engine.
This role will be on a fixed term contract for a period of 9 months.
The Benefits
Salary -
up to 57,007 p.a. - depending on skills and experience.
Holidays
- 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
Learning and
Development opportunities
- We want you to grow in your role. We'll work together to support your personal and professional development.
Hybrid Working
- the tools and equipment you need to be able to work from home when you need to, depending on your role.
Health and Wellbeing
- a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
Community Day
- We offer our people an extra paid day off every year to help local charities and community organisations.
The Role
Reporting to the Credit Risk Policy and Strategy Manager, your main responsibilities will include:
Build and maintain leading automated decisioning tools and credit risk models
Test and document all decisioning system changes, ensuring a high standard of test practices are implemented and adhered to
Identification and investigation including data analysis required to support change or incident management
Support delivery of automated decision operational procedures required dependent on outcome of the automated decision
Ensure all credit risk policies and strategies are clearly documented and maintained
Work with stakeholders across the business, as well as external suppliers, to define business change requirements and provide challenge where necessary
Work with other workstreams in developing the end to end customer journey, capturing inbound and outbound dependencies on the Experian activity.
Support retro analysis work being undertaken to ensure the effective development of automated credit underwriting.
About You
We're looking for someone with previous experience working in a decisioning background and maintaining a decisioning system as well as experience in system testing, including building test plans as well as:
Continuous improvement mindset and always looking for ways to improve processes
Highly numerate with excellent analytical skills
Ability to communicate (written and verbal) complex topics in a straightforward manner including clear documentation of strategy
Advanced Excel
Experience using SQL / SAS essential with Python an advantage
High attention to detail and high level of accuracy
Excellent analytical and problem-solving skills
A self-motivated, logical and organised approach
A flexible and proactive approach with the ability to work under the pressure of deadlines
Ability to work as part of a team
Financial Services experience, preferably mortgages
Credit Risk experience in a Financial Services environment, preferably mortgages
Previous experience working in a decisioning background and maintaining a decisioning system
We'd also love to see evidence of:
Customer focus
Strong problem solving & decision-making skills, able to lead, influence and collaborate cross functionally to positive outcomes
Analytical thinking & concern for accuracy
Demonstrable ability to lead process changes and deliver to agreed timeframes
Excellent communication skills both internally & externally, with the ability to tailor content appropriately for the audience
Prior experience in working with Experian PCCA tools in secured credit environment (desirable)
Experience in system testing, including building test plans
The Company
We're here to create a banking experience that's kinder to people and planet.
Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.
The Benefits
Competitive Salary
We will offer you a competitive basic salary for your role, which is reviewed every year.
Learning & Development
We want you to grow in your role. We'll work together to support your personal and professional development.
Holidays
Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.
Family Friendly
We pay competitive maternity, paternity and adoption leave.
Flexible Working
We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.
Pension Scheme
If you're eligible, we'll enroll you into our competitive company pension scheme.
Health & Wellbeing
We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.
Community Day
We offer our people an extra paid day off every year to help out local charities and community organisations.
Social
We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.
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