Job Description

Are You Ready to Make It Happen at Mondel?z International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will improve value and service to your customers and improve supply chain efficiency. In addition,you willuse internal and customer data tooptimizeplans and to support joint initiatives with strategic customers.

How you will contribute

You will:

Be the single point of contact for yourassignedcustomer portfolio; Use customer data tomonitoron-shelf availability, depot-to-store service, stockholdingand promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales; Help achieve business and commercialobjectivesby achieving customer service targets, supporting the improvement agenda (internal process and external customer)and developing collaborative relationships cross-functionally and with customers; Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximumcustomer satisfaction; Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives; Drives continuous improvement supply chain initiatives to enhance operational performance & customer focus.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Experience in fast-moving consumer goods or consumer packaged goods company, preferably in a customer facing role Strong analytical andproblem solvingskills SAP knowledge andexpertisein MS Office Customer orientation, stronginfluencingand communication skills Continuous improvement mindset, with strong focus on delivering productivities, service and KPIs Team player, accountable, proactive thinking, flexibility

More about this role

Work schedule: 100%

Relocation Support Available?


No Relocation support available
Business Unit Summary


We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes
Mondel?z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Excited to grow your career?


We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!


IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER


Job Type


Regular
Customer Collaboration (CLD)
Customer Service & Logistics