Job Description

Details

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Reference number

436646

Salary

47,895 - 62,699
National 47,895-58,519


London 50,748-62,699. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7
Level 2b

Contract type

Permanent

Business area

Consumer Protection & Competition directorate - Retail Policy team

Type of role

Digital

Information Technology

Policy

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.



Working alongside Policy and Product Owners, you'll support the delivery of a brand new area of regulation in Ofgem. Your role will be to work closely with the Deputy Director and Head of TPI Regulation to manage a number of multi-disciplinary teams in both policy and digital delivery. You will have oversight and responsibility for projects from start to finish including scoping, building delivery roadmaps, making visible dependencies and risks to enable delivery of key milestones. Through reporting, you will give the Deputy Director clear oversight of the delivery status of the workstreams within the project, support in managing and monitoring resource, budgeting and risks. You will also be feeding into organisational-wide reporting and business planning. There's a great deal of autonomy in the role and you'll collaborate with all kinds of teams across Ofgem such as Compliance, Enforcement, Market Monitoring, Comms and Heat Networks. It's highly varied and challenging work that will ultimately help us better serve millions of people across the UK.


As this is a new area of regulation it is a great opportunity to shape the approach to delivering this big project and we are looking for someone who can hit the ground running with demonstratable experience of delivering large time-critical programmes of work with multiple workstreams using agile principles/tools and techniques.



Aside from your regular duties, you'll have lots of opportunities to develop your knowledge and be part of the Delivery Manager Community in Ofgem, where you can really shape the way we deliver projects, share good practice across the organisation as we look to introduce new processes and ways of thinking.



We are serious about offering you professional development, training and support. You can also expect an excellent benefits package with great holiday entitlement, support across the DDaT profession such as our People's Programme alongside a competitive pension entitlement.



We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

Job description

We are looking to recruit a Senior Delivery Manager to coordinate a number of policy areas within the new team and potentially wider. This will entail bringing together a number of teams working on different elements of a wider programme of work to ensure visibility of work, understand any dependencies and risks to delivery and most importantly ensure policy alignment of the wider programme work. The delivery manager will also manage the governance processes and ensure relevant reporting into Ofgem central teams.

Key Responsibilities

Deliver projects using Agile methodologies, act as scrum master, leading and coordinating Agile ceremonies (stand up/planning/retrospectives/show and tell). Work with the Head of TPI's and Policy Leads (Product Owners) to define the roadmap for any given product or project and support the team to break work down to stories they can deliver (using Jira). Protect the team from outside distraction and make sure the team collaborates, communicates and focuses on mutually agreed priorities. Facilitation of / support set up and delivery of workshops to support policy delivery. Own and deliver project delivery status reporting (sprint reports fortnightly and GEMA reporting monthly) including tracking and reporting delivery against milestones, risks, dependencies. Management of governance of processes: ensure a robust governance process is in place so we are clear of decision pathways and RACI. Risks/issue management including identifying, management and reporting risks/issues/delivery. Dependency mapping (for visibility) and management of dependencies; Decision recording so we have a clear audit trail and evidence of all key decisions. Coordinating comms and stakeholder engagement activity. Planning of any future policy work and associated resource requirements. Lead and develop a team to deliver consistently high performance against objectives.

Key Outputs and Deliverables

Fortnightly sprint reports. High level programme road maps and detailed project delivery plans. Risk log (working with Portfolio Senior DM to capture risks in central ARM tool). Budget reporting (if appropriate). Resourcing coordination.

Person specification

Essential Criteria

Relevant, applied experience of managing time critical programmes of work with multiple workstreams using agile principles/tools and techniques. (Lead criteria) Planning experience (developing high level road maps, detail project plans). Experience of identification, management and monitoring of risks, issues and dependencies. Experience of engaging with internal/external stakeholders to resolve blockers to delivery. Development and ongoing project reporting experience.

Desirable Criteria

Experience of programme / project management in a policy / government / public sector context. Good internal and external stakeholder management and engagement skills. Experience of using Jira. Experience of managing budgets and resources.

Behaviours

We'll assess you against these behaviours during the selection process:


Delivering at Pace Seeing the Big Picture Communicating and Influencing Working Together

Benefits

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Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your anonymised CV.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [

https://www.cifas.org.uk/fpn

].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Jamie Wright Email : recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.