Job Description

Description

We're looking for an experienced and proactive

Senior Delivery & Product Manager

to lead the successful delivery of digital products, AI and IoT technology and complex web apps across our client portfolio.


Alongside driving delivery, you'll take a strong product ownership role -- shaping vision and outcomes, clarifying user needs, translating ambiguity into actionable roadmaps, and ensuring the work we deliver genuinely solves the right problems. You'll partner with clients to define product strategy, challenge assumptions, prioritise effectively, and guide teams toward building high-value, user-centred solutions.


You'll still own the day-to-day rhythm of delivery: shaping scope, enabling cross-functional teams (Engineering, Design, UX, QA, Data, AI), managing client relationships, and ensuring we execute reliably against outcomes, budgets, and timelines.


You'll be the glue that keeps teams aligned and focused -- removing blockers, championing ways of working, bringing commercial awareness to every decision, and creating an environment where teams can thrive and products can succeed.

This role blends

delivery excellence with product thinking

, business analysis skills, and technical curiosity. You'll work with autonomy, challenge constructively, steward healthy team dynamics, and play a key part in scaling both high-quality delivery and strong product practices across the organisation.

Key Responsibilities

Lead the delivery of digital projects from kick-off to completion, ensuring teams stay aligned, unblocked, and focused on outcomes. Facilitate key agile ceremonies and maintain the delivery rhythm across sprints, roadmaps, and releases. Shape and manage scope, requirements, and acceptance criteria in partnership with clients and internal teams. Build strong, trusted client relationships and act as the primary delivery point of contact. Identify opportunities to extend value within accounts and support commercial conversations. Enable healthy team dynamics, resolve conflict constructively, and encourage continuous improvement. Encourage continuous improvement and champion effective ways of working. Support collaboration across engineering, design, product, QA, AI, and data teams. Help refine problems, clarify requirements, and validate assumptions. Support workshops and discovery activities with clear synthesis and follow-up. Translate business goals into clear artefacts teams can work from. Contribute to improving delivery processes and internal communities of practice.

Skills, Knowledge and Expertise

What you need to have:Strong experience delivering digital products, web/app builds, or software projects end-to-end, focussing on measurable business and customer outcomes, not just outputs. Demonstrated experience owning and delivering a product roadmap aligned to business strategy and customer needs. Experience gathering, prioritising, and translating user, customer, and stakeholder requirements into actionable backlog items. Proven track record of making data-informed product decisions and managing trade-offs. Excellent stakeholder management skills, with the ability to influence at senior and executive levels, including managing expectations, difficult conversations and aligning diverse stakeholders around shared outcomes. . Clear and confident communicator, able to translate technical and product concepts for non-technical audiences. Confidence leading agile ceremonies, shaping delivery plans, and managing multi-disciplinary teams using a range of agile methodologies. Strong customer-centric mindset with experience using user research, feedback, and analytics to drive improvements. Ability to manage budgets, risks, schedules, and forecasts with accuracy and commercial awareness. Ability to work with technical teams and understand core concepts (APIs, architecture, environments, QA, DevOps workflow).
Nice to have:Experience in running or contributing to discovery phases, research, or product framing. Experience working with AI-assisted development tools (e.g., v0, Cursor), or basic prompt engineering for rapid prototyping. Experience delivering AI, IoT, or data-intensive projects. Familiarity with software engineering concepts (APIs, environments, CI/CD, cloud basics). Consultancy experience or multi-project portfolio management.
You're a confident, organised professional who can lead teams with calmness, clarity, and curiosity. You thrive in complex, fast-paced environments, enjoy solving problems, and can switch comfortably between big-picture delivery and the detail needed to unblock teams.


You're someone who:Works autonomously and takes proactive ownership. Builds rapport quickly and communicates with clarity and empathy. Challenges appropriately and isn't afraid of difficult conversations. Supports others' growth and fosters healthy collaboration. Understands how digital products are built, even if you're not technical hands-on. Enjoys learning - especially about AI, new tooling, and better ways of delivering.

Benefits

Private medical healthcare (Bupa) 4% matched pension Hybrid working (2 days in the office) Flexible working Quarterly company Hack Days 1 professional development day per month City centre office 25 days annual leave + bank holidays + up to 5 loyalty days Team events Enhanced maternity leave (12 weeks full pay, followed by 27 weeks of SMP) Enhanced paternity leave (3 weeks at 90% salary) 2 streaming services or gym membership subsidised

About Parallax

Parallax is a digital transformation consultancy with innovation at its core. We solve complex problems and build leading digital products for local and national SMEs, international clients and blue-chip corporations.

We transform ideas into opportunities, using cutting-edge user experience design, technical innovation, and our passion for digital excellence. We don't shy away from projects that seem too out of reach, unachievable or even impossible. We welcome the challenge and deliver success.

We're always questioning the norm and understand the risks of the latest and greatest and know how to deliver large digital projects at the forefront of technical possibility with a balanced approach to risk mitigation. Our clients trust us to deliver a transformative user experience married with technical excellence across various projects and industry sectors.

Our team features some of the most talented minds in the industry. We work hard to stay on top of the newest innovations and always strive to be the best at what we do.
We believe that our brand, people and behaviours are a powerful platform for social change in the tech industry. Our mission is to become the clear choice for all employees, candidates and clients, bringing out the best in people and giving everyone an equitable chance to find fulfilment in their careers. Parallax values and respects all differences in people (seen and unseen) and encourages applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences, abilities and backgrounds. If you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about what you would bring to this role.