The Senior Designer is responsible for leading high-value bespoke furniture sales and creating interior design concepts from initial client engagement through to project management handover. This position plays a critical role in achieving sales targets, delivering exceptional design solutions, and maintaining Brownlow's reputation for premium, handcrafted, bespoke furniture. The Senior Designer will manage client relationships, design development, quoting and costing, spatial planning, technical detailing, and support overall commercial performance.
Key Responsibilities
1. Sales & Commercial Performance
Achieve agreed
sales targets
and contribute to overall departmental revenue.
Produce accurate, timely
quotes and costings
for new work, ensuring margins align with company financial objectives.
Take an active interest in Brownlow's commercial performance, including
profit margins
, pricing strategy, and project financial outcomes.
Identify opportunities to upsell or maximise value on existing and new projects.
2. Client Engagement & Relationship Management
Serve as the primary contact for clients on high-value, complex projects.
Conduct
, and progress updates.
Liaise professionally with third parties including architects, interior designers, contractors, and suppliers.
Maintain exceptional client satisfaction through clear communication, responsiveness, and solution-focused support.
3. Project & Design Delivery
Own and lead
new projects of high status, complexity, or value, ensuring they meet design, quality, and commercial expectations.
Carry out
measure-ups and second measure-ups
at client sites, producing accurate surveys for manufacture drawings and installation compatibility.
Produce high-quality
spatial layouts, bespoke furniture designs, interior schemes, material specifications, and electrical proposals
.
Initially lead project management tasks including design sign-off, project management handover, on-site coordination, and client communications.
Support operations and fitting teams to ensure design intent is achieved in manufacture and installation.
Ensure all designs comply with internal processes, practical constraints, manufacturability, and installation requirements.
Work closely with the workshop and installations team to resolve technical challenges and optimise design solutions.
5. Team Leadership & Collaboration
Support the design team, offering guidance, feedback, and supportive critique when required.
Contribute to continuous improvement of design processes, standards, and tools.
Work collaboratively across departments including Operations, Installation and Finance to ensure seamless project delivery and exceptional client service.
Skills & Experience Required
Essential:
Proven experience in a
senior-level design role
within bespoke furniture, interiors, cabinetry, or luxury residential design.
Strong portfolio demonstrating high-end, detailed bespoke design work.
Proficient in CAD and design software such as AutoCAD, SketchUp, Fusion 360, or equivalent.
Excellent client-facing and communication skills.
High level of accuracy in
measure-ups, documentation, and technical detailing
.
Strong commercial awareness with experience in
quoting, costing, and margin analysis
.
Ability to manage multiple high-value projects simultaneously.
Desirable:
Experience working closely with workshops, cabinet makers, or installation teams.
Knowledge of materials, finishes, hardware systems, and premium product specifications.
Understanding of luxury market expectations and customer journeys.
Behaviours & Personal Attributes
Tenacious and driven to success in delivering targets
A team player who support all departments that deliver the Brownlow experience
Highly organised, professional, and detail-oriented.
Confident, articulate, and strong in building trust with premium clients.
Proactive problem-solver with a calm and positive approach under pressure.
Passionate about craftsmanship, innovation, and high-quality design.
Salary & Benefits
Negotiable based upon the right candidate
Job Type: Full-time
Pay: 40,000.00-60,000.00 per year
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Work Location: In person
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