Job Description

UE08 \xc2\xa345,585 - \xc2\xa354,395 per annum

Information Services Group - IT Infrastructure Directorate - Desktop Services

Full time, Permanent, Open-Ended
35 Hours per week

Apply Before: 24/09/2023, 23:59
Location: Argyle House, Edinburgh, EH3 9DR, GB

As a Senior Desktop Solutions Architect focused on driving innovation, you will play a pivotal role in leading the development and management of systems and processes for the University\'s Windows Supported Desktop.

You will have the opportunity to shape the digital infrastructure used by staff and students.

This position goes beyond technical expertise - it offers a chance to contribute to the

education of the next generation of young minds and make an impact to the future of our world.

The Opportunity:

We are seeking a Solutions Architect who will naturally connect with others, foster open communication, and demonstrate outstanding interpersonal skills. Your personable and approachable demeanour will be instrumental in driving collaboration amongst team members and stakeholders.

The official job title for this role will be Senior Computing Officer, and as a key member of our team you will lead and manage projects, collaborating with talented individuals who share your passion for enhancing the digital experience of staff and students. In this role, you will have the opportunity to inspire and motivate others, creating an inclusive and dynamic work environment that nurtures the sharing of ideas in alignment with the University\'s vision.

The service infrastructure directly affects all staff and students at the University of Edinburgh who use computer-based applications from personal computers. This currently extends to approximately 20,000 computer systems providing services to over 10,000 staff and 40,000 students. You will be responsible for will coordinate the work of other team members on specific technical development projects for the entire University population.

By crafting innovative strategies and deploying advanced technologies, the post-holder will play a pivotal role in shaping an optimised, secure, and future-ready desktop ecosystem, empowering users to thrive in our digital landscape.

To succeed in this role, you will need specialist knowledge of Microsoft Systems Centre Configuration Manager (SCCM), proficiency in ITIL best practices, and substantial experience in large-scale endpoint administration. You will be a visionary who can effectively communicate with colleagues, stakeholders, and senior decision makers, ensuring the seamless delivery of services.

The University of Edinburgh is a vibrant campus-based University, and our Information Services Group is currently offering a hybrid-working model with a 2:3 ratio of in-office and remote home-working, meaning the successful candidate would be required to work on-site 2 days per week, and would have the option of working on campus or remotely the rest of the week. This is subject to change in line with University policy.

This role offers excellent benefits, including:

• Working within a dynamic, research-led organisation and close alignment to cutting-edge, exciting technologies.
• Generous annual leave allowance of 40 days per year (including festive closure days)
• Highly competitive defined-benefit pension scheme with a substantial employer contribution
• A range of flexible working options to help you prioritise work/life balance
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent training, CPD and sector-specific networking opportunities
• Varied staff discounts, family-friendly initiatives, and much more

Use our reward calculator to find out the total value of the pay and benefits for this role.

Candidates who meet the below criteria are encouraged to apply:

• Comprehensive expertise in managing Microsoft Windows Operating System within enterprise environments including Image deployment, Group Policies and software distribution.
• Extensive knowledge of networking technologies, PowerShell scripting, Registry, WMI, and / or other related management and automation tools
• Deep understanding of desktop security principles and experience implementing security measures.
• Demonstrable experience of providing expert-level technical support
• Proven ability to accurately assess risks and provide advice to colleagues at all levels
• Proven ability to influence change and to lead, manage, and motivate others
• Experience of working with senior decision makers and decision-making processes
• Evidence of excellent organisational skills, written and oral communication skills, and inter-personal relationship development

Application process:

To apply, please upload a CV and supporting statement. The advert closing date is 24th September at 23:59 BST. Early applications are encouraged, as we reserve the right to close the advertisement earlier than the stated deadline if we have a sufficient pool of qualified applicants.

If invited for interview you will be required to evidence your right to work in the UK. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK. Further information is available on our right to work webpages.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. ABOUT US

As a world-leading research-intensive University, we are here to address tomorrow\'s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally. ABOUT THE TEAM

The Infrastructure Division provides the core platforms and technologies on which the University\'s research, learning, teaching and digital administration depend. This includes management of the University\'s data and telephone networks and support of managed desktop computing and open-access computer suites. Two resilient data-centres host large-scale compute and data services for research, and server and storage infrastructure for providing enterprise services. The division also provides infrastructure technologies such as authentication and authorisation used by University I.T. services.

University of Edinburgh