Job Description

Mission

Our mission is to create new products, to develop partnerships with new and existing customers and suppliers to guarantee the long-term sustainability of Avondale Foods as an organisation.

Job Position:

Senior Despatch Supervisor

Department:

Despatch

Reports to:

Despatch Manager

Hour:

84 hours per fortnight (7 x 12 hour set shifts)- dayshift 0600-1800 or nightshift 1800-0600

Summary of Role

Avondale Foods is a leading food processing company of Fresh and Chilled products supplying leading retail businesses in the UK.

We are looking for a highly organised and proactive senior despatch supervisor to lead a 12-hour operation within our fast aced FMCG distribution centre. This critical role is responsible for overseeing the end to end pick and despatch process, ensuring customer orders are fulfilled accurately, efficiently and in full compliance with company policies and quality standards.

The Senior Despatch Supervisor will lead and manage a shift team of 12, including area leaders, warehouse operatives, drivers, and administrative staff. Success in this role requires strong coordination across multiple departments and sites, ensuring smooth and timely communication to support operational excellence.

To be effective, the ideal candidate will bring proven experience in warehouse operations, logistics, stock control, and people management within a high-volume, time-critical FMCG environment.

Key Responsibilities

Supervise and coordinate all daily activities of team members across despatch operations. Foster a positive and inclusive working environment, empowering team members to perform at their best. Support the training, onboarding, and ongoing development of staff to maintain high standards of performance and compliance. Ensure accurate and timely picking of orders and loading of vehicles using handheld scanning devices. Maintain a clean, safe, and well-organised work environment in line with health & safety and food safety regulations. Monitor team performance and productivity, proactively identifying and addressing any issues to ensure KPIs and service levels are consistently met. Lead daily team briefings to review KPIs, address challenges and successes, and align on the priorities for the upcoming shift. Work collaboratively with other Senior Despatch Supervisors to ensure clear and effective shift handovers. Communicate regularly and effectively with key departments including Logistics, Purchasing, Supply Chain, Sales, and Production to ensure smooth end-to-end operations. Ensure all documentation and records meet traceability, food safety, and company compliance requirements. Maintain 100% stock accuracy by ensuring all product movements in and out of Despatch areas are recorded accurately, and daily stock checks are completed. Ensure all vehicles, machinery, and equipment within the department are maintained, safe, and fit for purpose, escalating issues where appropriate. Undertake any other duties as required, in line with the scope and purpose of the role. Contribute to the development of a culture of Integrity, collaboration ' do the right thing' approach in all interactions. Ensure Food Safety compliance with company policies and regulatory requirements to remain audit-ready at all times.

Avondale Foods Values

Freedom to Succeed Work Hard, Work Smart Continual Innovation With Integrity

Person Specification

Essential

Experience within FMCG environment Previous People Management experience (2 years of experience) Experience of stock control Experience working to tight deadlines IT Literate (e.g. word, excel etc.) Attention to detail and excellent organisational skills Previous experience with HACCP or qualification within this area

Desirable

Third level qualification Knowledge of food processing preferably gained within a FMCG environment AX and/or Zetas (or similar) system experience
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Canteen Discounted or free food Free parking Health & wellbeing programme On-site parking
Work Location: In person