Job Description

Description

About Us

We're GEEIQ (pronounced 'Geek') and we're a data platform and insights provider that's used by the likes of Gucci, Walmart, L'Oreal and Porsche to navigate and engage virtual worlds. Think Ralph Lauren in Fortnite, or Elton John in Roblox.

We believe that the metaverse hype is over and that brands demand more than just visibility when it comes to activating in these spaces, they need to be able to measure, attribute and identify tangible revenue opportunities. That's where our platform comes in.

Located in the heart of London, GEEIQ is a team of ~40 innovators, with ambitious growth plans in the next 24 months. We're predominantly office based, where we foster a culture of collaboration and innovation. Every idea is valued and every team member plays a pivotal role in shaping the future of digital brand experiences.

Our Team

Our Engineering team plays a critical role developing and refining the GEEIQ data platform that helps and empowers our clients--from major brands to emerging players in various industries-- to navigate the complexities of the metaverse and virtual worlds.

The GEEIQ engineering team is extremely collaborative, working together to not only build a great platform, but also a great team. We are on a mission to build the leading platform for brands navigating virtual worlds, and the reliability and scalability of that platform are paramount to our success.

Your Focus

As a Senior DevOps / SRE / Platform Engineer, you will be a key technical leader responsible for the reliability, scalability, and security of the entire GEEIQ platform. You'll tackle our biggest infrastructure challenges, from scaling our Kubernetes clusters to maturing our observability stack and refining our deployment pipelines.

We are looking for an experienced and pragmatic engineer who is passionate about building robust, automated, and secure systems. You will work alongside our existing DevOps engineer, mentoring them while driving our platform's technical direction. Your goal is to empower our software engineers to ship features quickly and confidently, knowing the underlying platform is rock-solid. This is a hands-on role where you will solve complex operational problems and build the foundation for our next stage of growth.

Key Responsibilities

Platform & Infrastructure Management

Own, manage, and evolve our AWS cloud infrastructure, ensuring it is scalable, cost-effective, and secure. Lead the architecture and hands-on implementation of our infrastructure using Terraform, maintaining and elevating our Infrastructure as Code (IaC) standards. Take charge of managing, scaling, and securing our heavily-used Kubernetes (EKS) clusters and the microservices they run.
Administer and optimize our core data services (RDS, Elasticsearch, MongoDB) from an operational perspective, focusing on performance, backups, and resilience.

CI/CD & Developer Experience

Re-architect and refine our CI/CD pipelines in GitHub Actions to make them faster, more reliable, and more secure.
Champion developer productivity by building tools, automating workflows, and reducing friction in the development lifecycle.

Observability & Reliability (SRE)

Lead the charge on improving our observability strategy. Design and implement a robust monitoring, logging, and alerting framework using tools like Grafana, Prometheus, and native AWS services.
Enhance our incident response processes, contribute to on-call rotations, and foster a culture of blameless post-mortems.

Security & Governance

Drive infrastructure security best practices across the board, playing a critical role in our journey towards SOC2 compliance.

Implement and manage security controls related to IAM, network security (VPCs, security groups), vulnerability scanning, and secrets management.

Skills, Knowledge and Expertise

Experience:

Extensive hands-on experience in a DevOps, SRE, or Platform Engineering role, managing production systems in a cloud environment. Deep expertise with AWS and its core services (e.g., EKS, RDS, Lambda, EC2, S3, IAM, VPC). Proven, expert-level proficiency with Terraform for managing complex infrastructure as code. Extensive experience managing production workloads on Kubernetes, including cluster management, scaling, and security. Demonstrated ability to design, build, and significantly improve CI/CD pipelines, with specific experience in GitHub Actions. A strong track record of building out and improving observability stacks (monitoring, logging, tracing). Experience implementing security controls and working within compliance frameworks (experience with SOC2 is a major plus).
Proven ability to mentor and collaborate with other engineers.

Technical Skills:

Cloud:

AWS (EKS, RDS, Lambda, etc.)

IaC:

Terraform (Expert)

Containerisation:

Kubernetes, Docker

CI/CD:

GitHub Actions

Observability:

Grafana, Prometheus, AWS CloudWatch, OpenTelemetry/distributed tracing.

Scripting:

Strong proficiency in at least one scripting language (e.g., Python, Go, Bash). Familiarity with JavaScript/TypeScript is a plus, as it's used across our stack.

Data Services:

Operational knowledge of managing databases like RDS (Postgres/MySQL), MongoDB, and Elasticsearch is a huge plus.

Mindset:

An automation-first approach to everything, with a passion for reducing manual toil. A practical, pragmatic, and hands-on approach to problem-solving. Excellent collaboration and communication skills, with the ability to work effectively with software engineers.

Benefits

Why Join Us?

Opportunity to own and define the core infrastructure, reliability, and security strategy for a cutting-edge platform. Work within a highly collaborative environment alongside dedicated, smart, and innovative professionals. Make a direct, tangible impact on platform stability and developer velocity. Be a key technical leader in a high-growth company operating at the forefront of brand engagement in virtual worlds.

Benefits

GEEIQ Day - 1 extra day of paid leave per year on top of annual leave allowance Regular Socials - paid socials Flexible Hours - core business hours 10am to 5pm Focus Fridays - option to WFH every Friday WFH - 2 days per month Remote Working - 5 additional days per year (can be used to WFH or for International Working) Cycle to Work Scheme

About GEEIQ

GEEIQ is a data platform and insights provider that enables some of the world's biggest brands to navigate virtual worlds like Roblox and Fortnite. We empower brands of every shape and size to create long-term, data-led virtual strategies that enrich the experience of untapped virtual communities, grow addressable audiences, and create sustainable revenue streams in this new marketing and communications vertical.