Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Commercial Impact Lead



About the Role

The Commercial Impact Lead is a pivotal new role, serving as the critical link between data analysis and strategic decision-making, working directly with Division Presidents and Division Leadership to develop, challenge and manage short, medium, and long-term commercial strategies. Since establishing the REMS Commercial Strategy & Solutions team five years ago, we have created tremendous value for JLL by partnering with our Solutions colleagues and clients to develop new outsourcing agreements. Following this success, we are expanding into our existing Accounts business to similarly improve our strategic approach to commercial outcomes.

This position requires someone who can not only interpret data with precision but also articulate insights that challenge conventional thinking and drive meaningful business improvement.



Key Responsibilities

Data Analysis & Insights Generation

Collaborate with the Commercial Intelligence team to develop insights by analyzing trends, patterns and anomalies in our data and dashboards.

Transform data and insights into meaningful, actionable business intelligence to support evidence-based decision making

Identify opportunities for process optimization and efficiency gains through data-driven analysis



Strategic Partnership with Leadership

Work with Division and Region leadership to align analytical findings with strategic objectives

Work with Account Directors and Managing Directors to investigate account-specific opportunities

Prepare and present analytical findings in clear, impactful formats

Provide data-backed recommendations that inform business strategic planning processes and initiatives



Performance Improvement & Change Management

Collaborate with Commercial Executives to constructively challenge existing go-to-market commercial approaches and business practices with evidence-based alternatives

Drive continuous improvement by identifying performance gaps across client accounts and business divisions

Facilitate cross-functional collaboration to implement strategic changes

Monitor the effectiveness of implemented recommendations and adjust approaches as needed



Qualifications

Bachelor's degree in business, Analytics, Finance, Economics, or related field; MBA or advanced degree preferred

5+ years of experience in business strategic planning, business intelligence, performance management, or similar roles

Experience in facilities management outsourcing is preferred

Strong analytical skills with proficiency in data manipulation and statistical analysis

Proficiency in use of AI tools, Excel, SQL, data visualization tools (e.g., Tableau, Power BI)

Exceptional critical thinking and problem-solving abilities

Outstanding written and verbal communication skills, with the ability to translate complex concepts for diverse audiences

Experience working with senior leadership and influencing strategic decisions



The Ideal Candidate

The successful candidate will be naturally inquisitive with a talent for spotting patterns and anomalies in complex datasets. You thrive when synthesizing disparate information into coherent narratives that drive action. You possess both the business acumen and analytical rigor to ensure accuracy in your recommendations and the communication skills to make your findings compelling. Most importantly, you have the confidence and tact to challenge existing approaches constructively, balancing respect for established processes with a commitment to continuous improvement.



What This Role Offers

The opportunity to directly influence organizational strategy and performance Exposure to senior leadership and high-visibility projects A collaborative environment that values analytical thinking and innovation Professional development opportunities to expand your skills and knowledge A role where your recommendations translate into measurable business outcomes.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.