Job Description

The Senior Director, Product Owner Digital Logistics and Quality in GP&T ERP is a senior leadership role within GSK, accountable for shaping and executing the strategy for Digital Logistics and Quality as part of the ERP transformation to S/4. This role will guide the transition of business processes and enterprise applications from the current AS-IS to the future TO-BE state, ensuring stability during the long interim period and defining the operating model required to support both business continuity and the Next Generation capabilities. The product owner will work in close partnership with business stakeholders, Tech, and global functions to deliver strategic value across the enterprise. This position requires a highly influential leader, capable of building trust, navigating complex environments, and driving alignment across diverse stakeholder groups
Your Key Responsibilities:
Strategic Leadership

• Lead the vision, roadmap and transformation journey for Digital Logistics and Quality, ensuring alignment with GSK's enterprise ERP strategy (S/4).
• Govern the transition from AS-IS to TO-BE processes and applications, managing the interim state and ensuring operational continuity.
• Define and implement the operating model for Digital Logistics and Quality in the future ERP ecosystem.
• Act as a strategic influencer, leveraging deep business knowledge and strong networks to secure engagement and sponsorship from senior stakeholders across both business and tech organizations.

Product Ownership: Accountable for the product strategy, backlog, and roadmap for the following product domains:

• Global Logistics: Warehouse Management, Cold Chain Management, Transportation Management and 3PL Integration (SAP ECC, SAP EWM)
• R&D Logistics: Human Biological Samples Management (HBSM), CTSM (SAP ECC, SAP EWM)
• Labelling and Traceability: Serialization & Track and Trace processes, Global Batch Genealogy and Traceability, Global Labelling (SAP ATTP, SAP ICH, SAP GBT, Software)
• Quality: Quality Management - QA (Quality Assurance), Quality Management - QC (Quality Control) - SAP ECC
• Partner with other Tech groups to ensure integration and alignment across the ERP landscape.
• Ensure continuous feedback from business stakeholders and end users to refine priorities.

Quality, Risk & Compliance:

• Ensure all Digital Logistics and Quality products comply with internal security, risk management policies, external regulatory and statutory requirements.
• Guarantee adherence to global standards for drug traceability, batch traceability, and regulatory reporting.

Service Management & Process Improvement:

• Accountable for Level 3 support across Digital Logistics and Quality domains.
• Drive continuous improvement of processes, embedding agile principles.
• Ensure data integrations are efficient, accurate, secure, and support both operational and analytic reporting.

People Leadership:

• Line manage and develop Product Owners and team members.
• Build high-performing, diverse teams capable of delivering in a complex and highly regulated environment.
• Demonstrate maturity and resilience in crisis situations, maintaining calm and clarity to lead cross-functional teams through high-pressure incidents, ensuring stability and swift resolution of issues impacting critical operations.

Basic Qualifications:

• Extensive knowledge of SAP and non-SAP products supporting Logistics and Quality including SAP ECC, SAP ATTP, SAP ICH, SAP EWM, Loftware Spectrum, SAP ICSM, SAP GBT.
• Demonstrated track record in leading Digital Transformation programs, ideally with direct experience in ERP transformation to SAP S/4.
• Strong understanding of business processes in highly regulated environments, ideally within the pharmaceutical industry.
• Extended knowledge of Quality, Logistics, Cold Chain and ideally R&D processes in highly regulated environments.
• Experience managing the full lifecycle of enterprise products, from AS-IS state to TO-BE design and execution.
• Proven line management and leadership experience with the ability to inspire and develop senior professionals.
• Exceptional influencing and relationship management skills at senior leadership level, with the ability to engage, align, and drive decisions across both business and tech.

Preferred Qualifications:

• Degree in Engineering, Computer Science, Supply Chain Management, or equivalent.
• Previous experience in pharma or other highly regulated industries.
• Experience in advanced analytics or AI applied to Logistics and Quality processes.

*LI-GSK
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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