Job Description

Senior Dynamics CE Functional Consultant

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview:

You'll get the opportunity to lead and manage client projects from inception to completion. Working with the sales team to support presales activities, such as product demonstrations, along with working closely with the delivery team, to ensure projects are delivered on time, on budget, and to a high standard.
###

What skills and working characteristics should this person have?

Functional experience in Dynamics 365 and Power Platform configuration, standard customisation, standard workflows, dashboards, forms, views, and standard reports development. (Desired) Broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365 suite. Broad understanding of software development life cycle, development management, release management, data migrations, cut-over planning, and early live support. Experience of Waterfall or Agile methodologies Strong logical thinking Ability to work collaboratively. Ability to problem solve. Ability to multitask and self-manage time Strong communication skills, both written and oral. Smart and presentable.
###

As a Senior Consultant, you'll be responsible for:

Requirement gathering workshops with existing clients for changes to their current solution. Capture client requirements in the form of user stories in DevOps Customise Dynamics 365 Customer Engagement, including Marketing, Sales, Customer Service, Project Operations and Field Service Modify existing reports, dashboards and charts Work with consultants to determine the impact of any proposed changes as required Testing of our work and peer reviews Ensuring solutions provided by Infinity Group are highly maintainable, supportable, and stable over the long-term, adhering to recognised best practices Ensuring solutions provided by Infinity Group meet Microsoft's supported standards Providing additional support to the core support function where required Ensure that any certifications that relate to Microsoft Partner status are kept up to date (refresher * exams)