Job Description

Team:

E - Commerce

Ref.:

VN1053

Type:

Permanent

Location:

Hatfield

Senior Ecommerce Executive

Contract type:

Permanent

Location:

Hatfield

Working hours per week:

40 hours

Level:

Associate

Application closing date:

17th September 2025

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.


We're

Ocado Retail

, a market-leading, joint venture between Ocado Group and M&S and the world's largest dedicated online supermarket

ocado.com

. Not only is Ocado.com the only place to shop a full range of M&S food online, but it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind

Zoom by Ocado

, our same-day grocery delivery service.

About the team and the role

The SFM team is responsible for the execution and delivery of all supplier media hosted onsite. We act as mediators, balancing the needs of the business alongside the requirements of the suppliers whilst always ensuring the customer is at the heart of all that we do. We deliver a vast volume of media, whilst never compromising on quality to ensure the customer enjoys a rich and rewarding experience every time. As an Ecommerce Senior Executive, you will play a key role in managing and ensuring delivery of the day to day execution of onsite media through your own delivery and that of your team. You will collaborate with various stakeholders to deliver effective campaigns on time, following Ocado.com

What you'll do

Design and build Shop-in-shops and Events. Manage the customer experience through creatives, working alongside the content manager to align on content plans. Onboard and Share up-to-date application guides and templates with all suppliers. Update guidelines and supporting content for internal and external parties where required. Correct or feedback to suppliers as required. Code HTML banners where required. Liaise and collaborate with Trading Managers and Assistants to ensure promos are correct, and checked on time. Liaise with the Merchandising team to deliver completed assets on time. . Proactively communicate workload status to business partners. Develop and maintain positive relationships with all stakeholders. Brief suppliers Optimise and upload banners on CMS platforms. Map categories, understanding the taxonomy of the website. Using data tools to provide insights into customer experience and develop action plans to increase visibility and performance.

Who you are

Excellent attention to detail Excellent Project Management, ability to own stream from start to finish. Making sure to hit deadlines efficiently. Commercial awareness Ability to multitask and prioritise workloads in fast-paced environments Excellent verbal and written communication skills Adobe CC - Photoshop CMS - Contentful MS Excel Experience in HTML Data tools - Tableau and ContentSquare

At Ocado Retail we're passionate about building careers and skills by giving people access to new and diverse opportunities. If you don't tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you!

What's in it for you

By joining Ocado Retail you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.


If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you'll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.

Everyone's welcome

We're an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.