Job Description

1. POSITION DETAILS

Position Title

Senior Education Advisor - Mandarin Speaking

Salary

Base of 26,000 to 40,000 + Uncapped Commission + Bonus

Hours of work

35 hours per week

Location

Remote, or from our offices in London or Manchester

Type

Full-time

2. PURPOSE AND SCOPE

TopCourses is a leading international education consultancy, based in the UK. We are accredited by the British Council, IECF and UCAS, and we are the official representative for over 100 education institutions. We provide tailored, expert guidance to international students at every stage of their application to schools and universities in the UK.

We are looking for target driven Senior Education Sales Advisors with the entrepreneurial spirit to be part of our young, vibrant, growing team. Our ideal candidates would be confident bilingual talents who have an in-depth understanding of our customers' culture and consumer mentality and who can effectively build rapport with customers. Training will be provided to the successful candidates and you will work in collaboration with an experienced consultant team, creating and innovating new ways of working to ensure excellent performance. We are here to support you in developing your career in the right direction.

3. KEY RESPONSIBILITIES

Business Development & Lead Generation

Planning, organisation and end-to-end execution of marketing campaigns, promotions and events to meet lead generation targets Work with the marketing team to develop and enhance lead generation methods by identifying opportunities for campaigns, services and distribution channels that will increase leads and sales. Engage in outreach activities, such as presenting at school/university talks, career events and university fairs (some travel required).

Sales

Identify and interact with prospective leads/customers, who are both students and parents, by introducing the company and the value that we can provide. Actively follow up with prospective customers in a tailored and personalised manner, by utilising WeChat, video meetings and screen sharing to connect with and support prospective students in their decision-making process to close sales and to achieve expected sales targets. Maintain an in-depth knowledge of the company's processes, procedures and products to generate the biggest possible returns/sales income for the business.

Service Delivery

Advise students on education options in the UK and guide them through the application process. Collaborate with application support team to ensure fast, efficient and effective follow-up of students' applications to increase conversion rates and achieve expected enrolments targets, whilst providing a high standard of customer service throughout. Ensure that data is diligently and accurately entered/managed within TopCourses' CRM system. Provide feedback and suggestions on how to improve sales processes. Maintain an in-depth knowledge of the UK education system and keep up-to-date with the application process and procedures by participating in regular in-house training sessions.

4. QUALIFICATIONS AND EXPERIENCE

At least one year' work experience in lead generation, sales or education At least 1 year experience in UK education advisory Self-motivated and results-orientated Strong communication skills in both English and Mandarin Chinese Attention to detail Ability to learn on one's own initiative and to research the best study options for students People management experience is an advantage

5. STAFF BENEFITS

Holiday: 20 days + 8 UK bank Holidays + your birthday Pension: People's Pension Scheme, currently 5% employee minimum contribution and 3% TopCourses employer contribution Social programme: Regular company social events UK Skilled Worker visa sponsorship is offered to employees

www.top-courses.org

Job Types: Full-time, Permanent

Pay: 26,000.00-40,000.00 per year

Benefits:

Canteen Company events Company pension Employee mentoring programme Free flu jabs On-site gym UK visa sponsorship Unlimited paid holidays
Education:

Bachelor's (required)
Experience:

offline marketing: 1 year (preferred) education advisory: 1 year (required) Sales: 1 year (preferred)
Language:

Mandarin (required)
Work Location: On the road