Job Description

The successful candidate will play a critical role in supporting the mental and emotional well-being of CYP within our community. This position involves providing direct urgent mental health services, collaborating with families, emergency services, CAMHS, schools, and community organisations, and contributing to a positive, inclusive, and supportive environment for young people. The ideal candidate will have experience in providing direct urgent need mental health support, a strong understanding of the challenges faced by young people. The risks presented on engagement with emergency and urgent services and effective responses to behaviours that challenge and de-escalation techniques, and a commitment to delivering high-quality, compassionate care.

Main Duties and responsibilities:

Haven (Evening service) In this part of the role you will be the lead support and responsible for providing direct urgent emotional support for CYP presenting significant critical safety needs and behaviours that challenge. After initial contact with one of our identified urgent / emergency service referral partners, the Haven service provides immediate intervention. This service supports CYP through highly targeted interventions with immediate care needs within the Getting risk support / Getting more help elements of the iTHRIVE model. Independently conduct rapid assessment of referred CYP against service inclusion / exclusion criteria in liaison with Police, Ambulance, ED and CAMHS, collaborate with these services to agree and coordinate ongoing safety on acceptance to service.



Implement immediate mood regulation interventions and emotionalsupport for CYP experiencing urgent mental health issues. Conduct rapid risk assessments and agree necessary collaborative interventions with referral partners to identify the severity of mental health need mitigate identified risks and develop appropriate, effective urgent high need safety plans. Deescalate and compassionately manage presenting CYPs potential behaviours that challenge. Report any identified safeguarding concerns of CYP and coordinate necessary actions to mitigate any immediate risks to self / others.



Liaise with Caregivers and referral partners to ensure ongoing immediate safety of CYP post intervention and coordinate a safe return to home residence or work with partners to identify safe emergency accommodation. Develop and implement follow-up care plans, including referrals to appropriate mental health services (internal Be U Swindon & external service offers). Offer guidance and support to families and caregivers, helping them understand and effectively respond to the mental health needs of their children. Maintain accurate and up-to-date records, ensuring all interventions and plans are thoroughly documented.



Participate in ongoing training and professional development opportunities to stay current with best practices in mental health care. Support Service Lead in managing the service and leading shifts Managing a small team of Emotional Well-Being Practitioners including line management To support Service Lead to coordinate the team rota. To assist in recruitment in adherence to the keeping children safe in education framework. Provide on callsupport.



Hubs (Day services) This part of the role delivers emotional support to CYP in community settings inc. education settings, community centres and Be U therapeutic spaces. This service supports CYP presenting with care needs within Getting Advice / Getting Help elements of the iTHRIVE model. Develop individualised care plans based on assessments, considering the unique needs and circumstances of each child.



Provide evidence-based therapeutic interventions, including individual and group therapeutic interventions to CYP. Engage with children in various settings, including schools and community centres. Work closely with families as appropriate to offer guidance, education, and support in managing their child's mental health challenges. Provide training and resources to parents and caregivers to help them understand and address their childs mental health needs effectively.



Collaborate with schools, healthcare providers, social services, and other community organisations to coordinate care and ensure a holistic approach to each child's well-being. Advocate for the mental health needs of children and adolescents within the community, promoting awareness and reducing stigma. Respond to identified safeguarding concerns, providing immediate support and intervention to children and families in need. Maintain accurate and up-to-date records of assessments, treatment plans, progress notes, and other relevant documentation.



Stay current with developments in child and adolescent mental health, attending training sessions, workshops, and conferences as needed. Participate in regular supervision and peer support meetings to ensure best practices and continuous professional growth. Engage with local communities to raise awareness about mental health issues and available support services for children and young people. Any other duties appropriate to role to support the development of the service offer and quality of care received by CYP.



This job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the post holder to reflect changing needs of the service &/or ABLs priorities Skills & Competencies required: Strong urgent intervention, de-escalation and risk assessmentskills. Understanding of emergency and urgent services and effective collaboration to mitigate identified risks. Resilience to highly demanding care environments. Compassionate when responding to significant behaviours that challenge.



Excellent understanding of CYP MH challenges and effective interventions. Adept at coordinating emergency continuation plans such as facilitating safe return to home residence / emergency housing and hostels. Proficiency in maintaining detailed and accurate documentation. Familiarity with local mental health resources and services.



Excellent communication and interpersonal skills, with the ability to build trust and rapport with children, families, and professionals. Leadership & management skills Leadership Ability to work independently and as part of a multidisciplinary team. Cultural competency and sensitivity to the diverse needs of the community. Standard Information Information Governance Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018.



The post holder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation. The post holder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000 The post holder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The post holder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards. Health & Safety Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions.



This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Safeguarding is Everyones Business ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and nationalsafeguarding policies and to act upon any concerns in accordance with them. Smoke Free ABL is Smoke - Free.



Smoking is not permitted on any of our premises or the surrounding land including car parking facilities. Training The post holder must attend any training that is identified as mandatory to their role. The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.



Equality, Diversity & Human Rights It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights