Job Description

Looking to make a bigger impact in your career? Join our dynamic Infrastructure team, and you will have a fantastic opportunity to work with the latest and key secure technologies, develop specialist knowledge and skills, and enjoy some fantastic Civil Service benefits - all while helping to safeguard people, assets and information around the world.

Fix complex infrastructure issues as quickly as possible

As a subject matter expert within our 3rd line Infrastructure team, you\'ll be responsible for developing, configuring and resolving complex technical issues in your specialist area. You\'ll take full ownership and provide specialist knowledge and guidance to your customers and colleagues. In addition, you\'ll identify and escalate repeatable issues to help ensure they don\'t happen again.

Use your expertise to benefit colleagues and customers alike

You\'ll be expected to mentor junior staff members and to provide authoritative technical advice to a wide range of customers and stakeholders, including members of our change management team. It is therefore essential that you combine excellent communication skills with a solid understanding of how systems work. Specific areas of knowledge we\'re looking for include:

• NetScaler
• App -V
• AppSense
• Citrix components
• MS Technologies
• Virtual Apps
• XenApp

It goes without saying that you\'ll be a subject matter expert, you\'ll also hold one or more the following qualifications:

• Citrix Certified Associate - Virtualisation (CCA-V)
• Citrix Certified Professional - Virtualisation (CCP-V)
• Citrix Virtual Apps and Desktops Service on Citrix Cloud certification (CC-VAD-CC)
• Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA)
• Citrix XenServer Certified (CC-XENSERVER)

Enjoy great career opportunities - and great rewards

Our government partners look to us to respond with agility and innovation to their ever-changing security challenges. So there will be plenty of opportunities for you to grapple with complex issues and find ever-more effective solutions to the issues our clients face. You will also enjoy excellent support for career progression, including training on all the latest technologies to help you keep up to speed. Then there\'s all the benefits we offer. Excellent work-life balance. Flexible working opportunities. On-site OFSTED-registered nursery. Civil Service pension. And lots more. In short, it\'s your job bigger.

All our employees have to be security cleared to the highest level, so you\'ll need to undergo a comprehensive vetting process before joining. All our employees have to be security cleared before joining us, so you will need to undergo a vetting process if you\'re successful in your application. This role would require you to undergo Developed Vetting (DV) clearance, and for this role applications are only being accepted from single nationality candidates and not dual nationals. You can find out more about vetting on our website.

Due to the nature of the work within this role there is a requirement to be on-site 5 days a week.

To find out more about this role, our benefits and our organisation, please click the APPLY button.

Closing date: Midnight 30th July 2023.

It takes a diverse team to protect a diverse world.

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you\'re welcome and valued. It\'s what makes us a Disability Confident employer. And why we\'re recognised as a \'Carer Confident\' workplace. And it\'s how you know you\'re joining an inspiring, inclusive organisation.

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