Job Description

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. to watch our inspiring video to learn more about us!
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by .
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please to watch our video.
This role sits within Supply Chain Operations (SCO), an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.
SCO keeps the materials, machinery and components required by its customers moving - making sure they are on-site when needed so work can go ahead as planned and on schedule.
About the role (External)
Reporting to the Head of Production and Optimisation, you will deliver a pro-active and improvement driven approach ensuring the effective management and control of all production and operational performance of the depot, and will be responsible for leading a multidisciplinary team to ensure safety, reliability, and efficiency across all depot activities, including facilities management, rail vehicle shunting and multiple stakeholder management.
The Production Services function specialises in the manufacture and distribution of railway materials and play an integral role in the Network Rail Route Services supply chain. The function is accountable for delivering exceptional customer services safely, compliantly, and sustainably.
This role is a great opportunity for someone with a passion and desire to deliver change through continuous improvement in a fast and dynamic environment made up of 46 regional operational locations where a variety of manufacturing, material handling and rolling stock maintenance activities are undertaken.
The role may involve some travel to other locations up to 5 days per month.
Key accountabilities include:
1. Provide operational safety leadership on Health, Safety and Environment (HSE) matters associated with operational and engineering facilities, focusing upon current legislation that encompass the management of facilities and people such as Provision and Use of Work Equipment Regulations (PUWER), Lifting Operations and Equipment Regulations (LOLER) and the Health and Safety Management regulations, promulgating best practice and lessons learnt programmes to develop and deliver an effective positive safety led culture in line with Network Rail Standards.
2. Lead multiple facilities within one geographical location, developing the resourcing, planning and delivery of all facility focused engineering works and depot operations to safely deliver customer's requirements.
3. Manage the safe system of work for all operational areas, leading on the planning and logistical protection arrangements for site access for the Protection of all staff, employees, contractors and visitors.
4. Develop, implement, and reviewthe operational and engineering facilities strategy, overseeing and defining safe systems of work packages, tasks, and objectives to deliver a programme aligned to the business goal and objectives.
5. Define the strategic facilities plan by developing local assurance protocol, competence management systems and processes which are compliant with relevant H&S legislation, company procedures and industry standards.
6. Lead multiple Supply Chain operated facilities in the development of continuous improvement programmes and initiatives to improve efficiency and service delivery, providing strategic input into process improvements, to define the development of new and improved modern strategies for business continuity performance service improvements to meet future business demand
7. Manage the development and implementation of communication strategies, achieving positive relations with customers, suppliers, and between key internal departments including other site users.
8. Drive the implementation of sustainable facilities management and operational best practices throughout the operational sites and the supply chain by capturing lesson learnt and deliver business efficiencies with the production facilities, Rail Vehicle Engineering facilities and key strategic locations within Supply Chain Operations, providing a class leading services and production and engineering operations
9. Lead the operational facilities relationship with internal stakeholders and external suppliers, leading positive safety culture and performance.
The ideal candidate will have experience of the following:
Essential:

• Experience in facilities management
• Professional safety qualification relevant to industrial site operation, for example NEBOSH 'General Certificate' or equivalent
• Demonstrable experience in a Railway focus engineering environment
• Demonstrates proven record of successful team management
• Good commercial awareness / knowledge
• Ability to lead and motivate people to comply with the Health and Safety at Work Act and all relevant regulations such as CDM, COSHH
• Work knowledge of all relevant technical, quality, environmental, sustainability and environmental standards
• Wide experience of railway or a complementary engineering environment
• Excellent communication and motivation skills essential
• Able to drive change and willing to learn
• Knowledge of computer systems desirable

Desirable

• Working towards a professional qualification in Engineering

How to apply (External)
Vacancy type: This position is permanent.
Location: Crewe.
Hours: 35 hours per week.
Salary range: Band 3C. 55,596 - 62,546 per annum, depending on skills and experience.
Closing date: 28 July 2025. Late applicants will not be accepted. This role is being advertised internally and externally.
You will need to please complete a supporting statement addressing how you meet the essential criteria. Please add this to your CV and save as one document.
At Network Rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail travel subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more. s.
Click 'Apply now' to submit your application. If you would like to speak the Resourcing Team, please contact
If you would like any reasonable adjustments support during your application or throughout the recruitment process, please do not hesitate to contact us and we will happily assist.
Below are some examples of adjustments we can make:
1. Changing a provision, practice or 'the way things are done'
For example, we can give candidates extra time to complete online, tasks or interviews as needed.
2. Changing a physical feature of our workplace
For example, office/room layout can be adapted to accommodate individual needs.
3. Providing extra equipment or assistance
For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.
There are lots of other adjustments we can consider - please just ask!
The recruitment process will consist of shortlisted candidates being invited to take part in the following:

• Competency Based Interview

Candidates who are shortlisted for interview will be contacted by phone or email.
For further information about how we recruit, please visit:
Drugs and Alcohol Standard: For some of our roles, prospective external candidates who are made a conditional offer will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.