Job Description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.


With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview

As Senior Engineering Manager, you will report to our Director of Engineering and will be responsible for developing the engineering capability we need to deliver upon our business goals, including in-house teams, contractors and outsourced teams. This will also include ensuring our engineers have structured career paths, access to learning opportunities, and the support needed to excel in their roles. You will also monitor and manage the engineering capacity network to maintain balanced workloads, anticipate resourcing needs, and ensure timely project delivery.


You will be driven by a passion for new product development in a multi-disciplinary context and will be excited about contributing to the development of a high-functioning, world-class engineering capability. An ideal candidate would take great personal satisfaction from seeing engineers thrive in an enjoyable working environment, where people feel welcome, appreciated and safe to speak their minds. You will be able to adapt your approach to the needs of individuals, coach and mentor engineering team members to reach their full potential and build strong relationships with outsourced development partners.



Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This role is largely remote but would require visits to our Oxfordshire or Cheltenham offices on a monthly basis for team meet-ups/key meetings.

What we're looking for

A proven track record in engineering capability management and talent development within multi-disciplinary engineering teams. Practical implementation of mentorship frameworks and career progression strategies within fast-growing environments. Experience of designing growth strategies tailored to engineering teams (e.g. 'make or buy' decisions, use of contractors and outsourcing). Exposure to the monitoring and management of engineering capacity networks. Great communication and collaboration skills, contributing to the development of relationships with and the management of outsourced service and technology providers. Familiarity with end-to-end product development, from research through to production support and end-of-life. Experience managing teams which include; systems, software, embedded electronics and/or mechanical engineers. Excellent leadership, communication, and stakeholder management skills. Exposure to environments with cross-functional teams in an agile environment. Chartered Engineer (CEng) - please note this is not essential, but is desirable!

What you'll do

Mentor and develop Engineering team members, fostering a culture of engineering craft, innovation and technical excellence. Understand capacity and current workload (data for each team is supplied by the Delivery Managers). Forecast demand for engineering time and align available engineering resources with business needs to avoid burnout, missed deadlines, or underutilisation. Develop engineering playbooks to ensure knowledge retention and best practices. Organise internal tech talks, hackathons, and learning sessions. Work with the People team to develop the engineering skills framework. Develop the career framework for engineers, reducing reliance on direct management for progression. Implement self-assessment frameworks to encourage engineers to take ownership of their development. Design technical training programmes, workshops and knowledge-sharing initiatives, whilst also ensuring teams have access to structured learning resources. Work with colleagues in the Engineering Leadership team to define technical excellence standards, best practices and documentation. Ensure that the teams feel connected to the company mission and understand their part in it. Foster a culture of continuous learning and professional development. Create initiatives that strengthen team collaboration and knowledge exchange.

What does success look like?

Positive team health check metrics in the following areas: Delivering value, mission, teamwork, support, fun and learning. Engineering resources are available to deliver development priorities according to the agreed roadmap.

Salary

Salary range: 90,000 - 105,000

Benefits

25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle2Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.


We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's

'VOICE'

Values is important to us, shaping our collaborative and innovative culture.

VALUED

Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity

ONE TEAM

Collaboration of all for VoCoVo's happiness and success

INNOVATION

Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED

Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations

EMPOWERED

Our people are empowered to do the right thing and make decisions without loads of red tape


If you feel this could be the right fit, apply now!