Job Description

Hours per week: 37

Purpose of the role:

To lead the coordination and execution of export projects by ensuring seamless communication across internal departments and external stakeholders. The role is responsible for driving project progress, aligning cross-functional teams, and ensuring that customer requirements are met on time and within scope. Acting as the central point of contact, the Senior Export Project Specialist plays a key role in maintaining project visibility, resolving challenges proactively, and supporting the international growth of the business through operational excellence and strong stakeholder engagement.

Key Responsibilities:

Export Project Leadership

Drive the successful planning, coordination, and execution of complex export projects -- ensuring all commercial, technical, and logistical elements are delivered in line with customer expectations and business priorities. Lead weekly meetings with SSG functional heads to maintain momentum, resolve issues, and escalate where necessary. Develop and maintain high-level project plans and trackers, ensuring clear visibility of progress, risks, and priorities across all active export initiatives. Monitor project risks, highlight potential bottlenecks, and implement mitigation strategies to keep deliverables on track. Ensure project documentation, timelines, and commercial terms are aligned and compliant with customer and regulatory requirements. Assist customers in preparation of technical and commercial documentation for tenders and quotations. Provide administrative and coordination support to the Business Unit Manager - International Healthcare as needed.
Stakeholder & Cross-Functional Coordination

Serve as the primary point of contact for internal and external stakeholders throughout the project lifecycle, ensuring clear communication, alignment of expectations, and prompt resolution of queries. Translate complex international customer requirements into actionable plans for internal teams, tracking progress and proactively managing dependencies. Build effective relationships with overseas partners and distributors, navigating different cultures, time zones, and commercial requirements with professionalism.

Skills and experience:

Essential Qualifications and Experience:

Minimum 4-5 years of experience in project coordination or management, preferably in an export, international sales, or technical product environment. Proven track record of leading cross-functional projects and engaging effectively with senior stakeholders. Experience working across multiple time zones and cultures. Strong understanding of export processes, logistics coordination, and customer documentation requirements (e.g. tender submissions, quotations, compliance paperwork).
Key Skills:

Project Leadership - Able to drive timelines, hold stakeholders accountable, and maintain project momentum across departments. Communication - Clear and confident communicator with strong written and verbal skills; comfortable interacting with senior internal and external contacts. Organisation & Attention to Detail - Skilled in maintaining structured project documentation and managing multiple concurrent tasks. Problem-Solving - Able to anticipate issues, propose practical solutions, and remain calm under pressure. Tech-Savvy - Proficient in Microsoft Office Suite (especially Excel, PowerPoint, and Outlook); experience with project management tools is a plus.
Other Requirements:

Strong sense of ownership and accountability for project outcomes. Willingness to work flexible hours to accommodate international stakeholders. Able to work independently as well as collaboratively in a fast-paced environment. Minimum of three office-based days per week (hybrid working model).

Benefits:

Bonus scheme Company Pension scheme 25 days holiday plus bank holidays, 1 additional day is accrued from 5 years' service onwards up to a maximum of 30 days plus bank holidays. Death benefit scheme 2 x annual salary. Salary exchange. Long service awards Vouchers for birthdays and Christmas. Simply Health Benefit (company funded at level 1, upgrades available) - employees can claim money back towards the cost of medical check-ups, appointments, and treatments to help keep them physically and mentally fit. Employee Assistance Programme and on-site trained mental health first aiders. Halma Share Incentive Plan. Regular company social events - summer & Christmas parties and seasonal celebrations.

About the company:

At SSG we believe that human interaction is an essential part of the care giving process, and that good technology should enable caregivers to be free from unnecessary distractions, so they can focus on giving their patients the care they need, when they need it.

That's why, for almost 60 years, we have been developing smart solutions and technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting.

From our first electronic nurse 'call bell' system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can work for our customers. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe, providing a calming environment, and giving our customers more time to care.

We are proud to be a British manufacturer, with a strong heritage in product design, build and installation. As technology advances, our digital solutions can help customers evolve with the ever-changing demands of the healthcare environment, preserving resources, reducing costs and improving patient care.

Our people are inspired and empowered to develop best in class solutions that have a positive impact on the patient and carer experience. As part of the Halma family, we are passionate about creating a safer, cleaner and healthier future for everyone, every day.

OUR PURPOSE

- To create a world where every patient feels safe.

OUR VISION

- A world where technology works for people, so that caregivers have more time to care for their patients.

OUR MISSION

- We provide smart communication solutions, connecting caregivers, patients and data, to improve workflow and decision making, so that patients get the care they need, when they need it.

Job Types: Full-time, Permanent

Benefits:

Company pension Enhanced paternity leave Free flu jabs Free parking On-site parking Referral programme
Work Location: In person

Reference ID: Senior Export Project Specialist